Product name | HP Pavilion Notebook - 17-g133cl (Touch) (ENERGY STAR) |
Microprocessor | AMD Quad-Core A10-8780P APU (2 GHz, up to 3.3 GHz, 2 MB cache) |
Memory, standard | 12 GB DDR3L SDRAM (1 x 4 GB, 1 x 8 GB) |
Video Graphics | AMD Radeon R7 M360 Graphics (2 GB DDR3 dedicated) |
Hard Drive | 1 TB 5400 rpm SATA |
| OS | Windows 10 Home 64 |
Display | 17.3" diagonal FHD IPS anti-glare WLED-backlit touch screen (1920 x 1080) |
Hi all,
I'm having a heck of a time trying to update my Radeon drivers. When I do install an update, I get a yellow exclamation point in device manager that tells me the device has been stopped because it is reporting problems and it gives Code 43. I've tried manually installing the most recent update based on the APU (APU - if that's the right one) and uninstalling and reinstalling the device, then trying the update again. No luck. The only driver that will work is from HP's website, which is version 17.1.1 (I'm trying to run SW: Battlefront II and need at least version 17.7.1 to do that, so it's no help).
Any other suggestions on what I can do? I've read that some folks have had success after enabling legacy mode in BIOS, though I can't say I'm familiar with that.
Thanks!
