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PC Drivers & Software

er_nay
Adept I

Problems unzipping driver x570 chipset

Good morning!! I have problems downloading version 2.04.04.111 for the x570 chipset, the zip file gives me an error when unzipping, has this happened to someone else? Thank you

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10 Replies
Matt_AMD
Community Manager

Can you translate what the error message is saying?

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Roughly translated. My Spanish isn't very good:

"Windows is unable to open the Zip File"

"The Zip file is compromised" then it says the Zip file is not "Valid".

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er_nay
Adept I

The file is bad, I have downloaded it several times and the .zip file of the chipset and the file is corrupt. You have an image attached in the previous question
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I just tested it and was able to download and extra the file without issue. 

pastedImage_1.png

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I have downloaded other versions and have not had that problem.

Captura6.png

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????????? please read my

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er_nay
Adept I

Captura5.PNG

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I would try using a different web browser and perhaps even try a different computer if possible t download the file as we have no other similar reports. 

I cannot send you the file via email. 

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er_nay
Adept I

Thanks I have already downloaded the file. I think the problem comes from the same AMD server, the capacity of the file I download is 17MB ... Talk to a friend and it happens exactly the same, we are from Spain, I have already sent a ticket to AMDCaptura7.png

er_nay
Adept I

CHROME browser, download fails, with internet explorer download no problem ....Captura8.pngCaptura9.png