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PC Drivers & Software

LegionS1970
Journeyman III
‎03-09-2025 08:43 AM

Problem with AMD driver 

 
Tell me how to solve the problem with the display driver: 
I have an video card AMD RX 580 and a monitor DIGMA DM-MONG2450 . 
When installing the driver package from the official AMD website, the driver is defined as Radeon RX 580 2048SP. 
When trying to run the AMD setup, the monitor goes out and goes into signal standby mode. 
The monitor does not respond to anything, the computer works. 
I have to boot into protected mode and delete the software.
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2 Replies
FunkZ
Big Boss
‎03-09-2025 10:23 AM

If the card is a RX580 2048SP it's essentially a rebadged RX570 only sold in certain markets and depending on display outputs it may be a mining edition card.

Can you provide more detail about the card (model? brand? outputs? purchased used? driver version?) and system installed in.

 

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT
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LegionS1970
Journeyman III
‎03-09-2025 12:25 PM 

I bought the computer already assembled. 
The video card had a sticker AMD RX580 8G DDR5 256BIT. 
XY:RX580JD221201020. 
PCI-E. HDMI; DisplayPort. Windows 10 Pro 22H2. 
Is currently installed driver AMD version: 31.0.12027.9001.
Tried installing:
whql-amd-software-adrenalin-edition-24.9.1-win10-win11-vega-polaris; 
amd-software-pro-edition-22.q4-win10-win11-nov15.
 
 
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