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ntoskrnl.exe + 3f5780 BLUE SCREEN
bought a pc almost 3 months ago
ryzen 5 3600x 16gb
Radeon 550x
about 2 months i'm facing bluescreen couple of hours per day
ive tried everything on forums and microsoft support
help
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This seems to be a known issue. I'm going crazy with it though! Seems like an AMD issue or Windows Update.
https://www.reddit.com/user/KarpusiArt/comments/kdgwp5/random_crashes_psheddll_ntoskrnlexe3f5780/
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Run blue screen view and see what it says:
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Trust me, I've tried all of that. This seems to be a wide issue if you read the threads. I hope AMD recognizes it soon!
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https://www.amd.com/en/support/contact-email-form
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I'm the poster of this thread
A lot of people are still having issues on this and we're waiting on a response from someone. As turning off cpu boost fixed my issue, it must be due to the chipset drivers or a windows update. When is this going to get fixed?
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I'm having the same problem. I have no overclocking and a couple weeks ago my computer started crashing while it was idle in the middle of the night (about every night). A handful of these have had a bluescreen dump with the ntoskrnl.exe +3f5780 error. I suspect a windows update either cause the problem or exposed a latent problem with the chipset.
Looking back, the crashes started immediately after Windows update applied KB4598242, KB4586876 and KB4598481 on Jan. 13th. I uninstalled the first two packages but was not allowed to uninstall KB459481. The problems continued after I uninstalled the first two. I have since reapplied those and all updates, including updating to 20H2 and all optional driver updates. I updated my BIOS to the latest and graphics drivers to the latest and still am crashing while idle once a day or so.
System Info:
- CPU: Ryzen 7 3800X
- RAM: G.Skill Ripjaws V 3600MHz CL19 2x16GB
- Motherboard: ASRock X570 Steel Legend Wifi
- GPU: ASUS Radeon RX 5700 XT 8GB
- SSD: Intel 660p 1.02TB M.2-2280 NVMe
- PSU: EVGA 750W 80+ Gold
- OS: Windows 10 Home 10.0.19042 (currently)
