PC Drivers & Software

[xdpepi]

hello i have rx 640 and there is no GPU workload option i have tried DDU 6 times and nothing and no one responds so help 

[pokester]

I am assuming that is a laptop?  If so many features available on desktop discrete graphics are not available on laptops. 

I would suggest you speak with the maker of your computer and see if that is or is not a feature supported on your device. 

These are USER TO USER forums so nobody from AMD will answer your here.

If you want to ask AMD you can do that here: https://www.amd.com/en/support/contact-email-form

[xdpepi]

yes im on laptop but somehow today it poped up the dissapear i dont know why 

[pokester]

With laptops often you need to use the driver the laptop maker posts on their website. Often they are custom as laptops often don't follow a reference design. The laptop makers can choose what they support. So if this once did support this and now does not after loading a driver from the AMD site. That could be your issue. 

You have not given much detail here so I am guessing. 

Again your laptop makes regardless should be able to definitively answer your question. 

[xdpepi]

for details i have acer aspire 5 with rx640 and ryzen 3 4300u

[pokester · Accepted solution]

Then acer support should be able to tell you if it supports this feature or not. 

I can't answer if it does or not as the page for this doesn't say if notebooks are supported or not and it is not listed as supported on the 640 page. 

https://www.amd.com/en/support/kb/faq/dh2-024

https://www.amd.com/en/products/graphics/radeon-rx-640

So talk to Acer or AMD support: https://www.amd.com/en/support/contact-email-form

I will mention one of the AMD mods, if they know they may be able to answer: @Matt_AMD