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PC Drivers & Software

Burek
Adept I
‎01-30-2022 07:39 AM

My laptop freezes while updating/installing the driver for my gpu

My laptop freezes every time i try to update my AMD Gpu driver, so i have to shut down my laptop and turn it back on to use it normally. Can anyone help?

GPU: AMD Radeon HD 7600M Series

APU: Intel HD Graphics 4000

CPU: Intel Core i5 3210M

RAM: 8GB

OS: Windows 10

Laptop: HP Pavilion g7

If anyone had the same problem and knows how to fix it please respond. 

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2 Replies
blazek
Volunteer Moderator
Volunteer Moderator
‎01-30-2022 09:48 AM

Since you're on mobile, are you using Windows update to update driver? from the OEM? or via the Radeon installer? have you tried to use an earlier driver version?

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Burek
In response to blazek
Adept I
‎01-30-2022 11:06 AM

I tried via device manager, catalyst and amd adrenaline. I tried 1 version older and it didnt work should i try to find an even older one?

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