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PC Drivers & Software

adryan
Journeyman III
‎04-13-2020 03:49 AM

my amd driver makes windows 10 freeze and turn into black screen

i have disabled the driver by now, but everytime i enable it again, it freezes after a few minutes then turns into black screen.

i'm on a laptop btw

specs

windows 10 64bit

12 gb ram

intel core i7-7500u

switchable graphics: intel hd graphics 620/radeon tm 530

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4 Replies
zodiaccc
Journeyman III
‎04-13-2020 08:48 AM

I have the exact same problem, it is happening since yesterday.

I am using AMD R9 390 btw.

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cyberat
Journeyman III
‎04-14-2020 05:10 AM

Look into Leshcat Drivers, I used to have an Intel/AMD laptop, it installs both sets of drivers, but need to clean everything first. I got a gamer PC and moved laptop onto Linux Mint.

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Matt_AMD
Community Manager
Community Manager
‎04-15-2020 06:39 AM

Providing the following information may help furnish more troubleshooting suggestions. 

https://community.amd.com/thread/196209 

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redsnow
Adept I
‎04-23-2020 05:22 PM

If you roll back to Adrenalin 2019 19.12.1 It has corrected the black screen issue for me with no performance issues or decreases as far as i can see