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PC Drivers & Software

NanaMaqsoud
Journeyman III

Monitor (graphics tablet) connected but no display is showing

Hello , 

 

This is my first post , i have a brand new XP Pen artist 12 Pro , all cables are plugged in with no issues , i can see that my tablet is powered on , windows recognizes it , so does AMD Adrenaline , but there is no display showing on it .

 

i tried it on my laptop , works fine , tried it on my husband's PC ( intel and Nvidia setup ) also works fine .

 

i am suspecting it has something to do with my AMD drivers ? or settings ?

 

my pc specs are 

 

B450 Aorus Elite

Ryzen 5 2600 

Radeon RX 580 4GB

16 GB RAM 

windows 10 

 

i updated my AMD to the latest version AMD Windows Driver Version : 31.0.21023.2012

when i try on safe mode it is working fine 

 

any help is highly appreciated , and thanks in advance 

 

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