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PC Drivers & Software

Marvel's Spider-Man 2 - Rx 580

Hello, I want to talk about the problem that I am facing, and that many are facing as well, which is that the game Marvel's Spider-Man 2 crashes at the start screen. This is because the graphics card has not been updated to the latest version, which is 25.1.1, but it is not available on the Rx 580. It is sad to see that cards older than The Rx 580 from Nvidia received an update and works without problems, so I really hope that AMD resolves this matter.

1 Solution

Good news guys, the problem has been solved with the latest update from Nixxes.

Screenshot 2025-03-06 202507.png

 

View solution in original post

217 Replies
sam_shs001
Journeyman III

nvidia is best.. guys please switch to nvidia they will provide drivers for more then 8 years or more

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Adevito772
Adept I

Go to steam rip and you can download the game without a steam overlay. And put it on xss and no fsr at all. It will say you need a GPU update but just hit the x to close the notice the game still loads. And runs awesome at 1080p. I have a Rx Vega 64 and it uses similar drivers and says to update but I have played for hours no crashes. Even at 1440p and 75fps steam rip lol. Steams overlay is straight trash. 

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can some please confirm this with 500 series cards

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RX Vega 64 supports DX 12.1, RX 570/580 maximum only DX 12.0. The game just requires at least partial support for DX 12.1, and if it is not there, then you can even forget to think about launching this game. It's time to close the topic.

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Why Can GTX 750 Ti Run Marvel’s Spider-Man 2, but RX 570 Cannot?
Let’s break this down in detail, starting with DirectX and its Feature Levels.
---
1. What Are Feature Levels?
Feature Level (FL) is a set of capabilities that a GPU must support for a game to work.
Important: Even if a GPU supports DirectX 12 API, it does not necessarily support Feature Level 12.1.
Games rely on Feature Level, not just the DirectX version.
Marvel’s Spider-Man 2 strictly requires Feature Level 12.1, or it won’t launch.
---
2. What Feature Levels Do GTX 750 Ti and RX 570 Support?
GTX 750 Ti → Maxwell 1.0 → DirectX 12.0 API → Feature Level 11.0 (BUT with a workaround)
GTX 900 series and newer → Maxwell 2.0+ → DirectX 12.1 API → Feature Level 12.1
RX 570 → Polaris → DirectX 12.0 API → Feature Level 12.0
⚠ At first glance, it seems like GTX 750 Ti shouldn’t run the game either, but here’s the catch!
---
3. Why Does GTX 750 Ti Run the Game?
GTX 750 Ti is built on Maxwell 1.0, which officially supports Feature Level 11.0, not 12.1.
But NVIDIA has a unique driver feature:
They partially implemented FL 12.1 via the driver, even for Maxwell 1.0.
This means that some FL 12.1 features are present, even if the hardware is not officially certified for 12.1.
Marvel’s Spider-Man 2 does not use all FL 12.1 features but only some, which are partially emulated in Maxwell 1.0’s driver.
As a result, the game accepts GTX 750 Ti as "good enough" to launch.
---
4. Why Doesn’t RX 570 Run the Game?
RX 570 is based on the Polaris architecture, which is locked to FL 12.0 and has no FL 12.1 support at all.
AMD does not add driver-level workarounds like NVIDIA.
If a card does not officially support FL 12.1, there is no workaround – the game just crashes.
The game expects FL 12.1, but RX 570 cannot provide it – instant crash.
Testers and the AVX2 bypass developer already tried running the game on RX 570/580:
Even with an AVX2 bypass, the game does not work.
At best, you get 2 seconds of gameplay before a crash.
The developer confirmed: the game requires FL 12.1, and this cannot be bypassed.
---
5. Why Did NVIDIA Provide a Workaround but AMD Did Not?
NVIDIA supports older GPUs longer and uses flexible driver solutions to extend compatibility.
AMD strictly follows official hardware limits – if FL 12.1 is missing on hardware, it won’t be in the driver either.
This is partly because AMD designs GPUs for consoles, where there is no need to support older PC hardware, while NVIDIA prioritizes long-term PC gaming support.
---
6. Conclusion: Why Can GTX 750 Ti Run Spider-Man 2, but RX 570 Cannot?
1. GTX 750 Ti officially supports FL 11.0, but NVIDIA added partial FL 12.1 support in drivers.
→ This was enough to make the game launch.
2. RX 570 is locked to FL 12.0 and has zero FL 12.1 features.
→ The game requires FL 12.1, and RX 570 cannot provide it – crash.
NVIDIA "tricked" the system via drivers, but AMD did not. That’s why the ancient GTX 750 Ti can launch the game, while the more powerful RX 570 cannot.

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I upgraded my PC and moved to Nvidia with an RTX 4070. Anyway, I should have done this soon in order to get better performance in games or even studying, so I'm sorry, I will stop supporting this cause. I really tried a lot and contacted a lot of people to solve this problem, but nothing, and I knew from the beginning that both AMD and Nixxes would do nothing.

Therefore, I am done with AMD and its problems, and I will leave this post as it is. I will not delete it. I hope you guys will find a solution soon.

I congratulate you, but you can delete this discussion, there will be no solution and this is 100% information, there is simply no point in the fact that we are trying to urge AMD to provide a driver, but they will not do this, support for 500 series video cards is finally finished RIP

0 Likes
rx570user
Journeyman III

Also, to everyone's notice, AMD deletes comments that they don't like!

My comment was deleted!

Well done AMD - well done! 

FB

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Good news guys, the problem has been solved with the latest update from Nixxes.

Screenshot 2025-03-06 202507.png

 

I will try it tomorrow, thanks to everyone who supported this topic and especially to you Ahmed. And also thanks Nixxes finally

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Don't forget to tell us if it worked brother. Thanks in advance!

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Yes i will write down here immediately when i try it no worries!

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OMG LET'S GOOOOOO BABYYYYYY

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Thank you Ahmed, without all your efforts we wouldn't have gotten the fix.

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I install patch 1.305.0.0 rx 580 but crash and

error update 25.2.2

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its not solved yet even with this patch ....

 

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GoodLord
Newcomer

TLDR: Game launches, shows cutscenes but crashes after a while with no matter what settings (lowest even)

Title:
Better, but Still Not Fixed
Game version: 1.130.1

AMD Software version: Adrenalin 24.9.1

Date of Update: 07th March 2025

PC Specs:
GPU: PELADN RX 580 2048 SP (8GB)

CPU: Ryzen 5500


Details:
The game runs couple of cut-scenes well, though there are stutters. After the first scene where both Spider-Man comes out of the school (No Spoilers, don't worry) the game stops working with the Device Hang message.Thus, as of 7th March 2025, the game on the RX 580 is not yet fixed.

 

Any YouTube videos claiming such are poor editing and clickbait (one of them even showed 4k GTA 6 gameplay. So you get the idea)

 

I will update this post eventually when new updates arrive.

- GoodLord

 

0 Likes
shafinnuman
Adept II

its not solved yet ,, so why this solved mark???

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