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PC Drivers & Software

NunoVilhenaSantos
Journeyman III

Lenovo IdeaPad Ryzen 5 4700U with AMD Radeon integrated graphics card, doesn’t disable the monitors

Hi,

I have a problem I haven't been able to solve yet.

IdeaPad 5-15ARE05 Laptop - Type 81YQ

Lenovo IdeaPad Ryzen 5 4700U laptop with AMD Radeon integrated graphics card, does not disable the monitors at the end of the stipulated time.

I've already installed lenovo's original drivers, and nothing.

I've already installed the drivers that Windows Update provides, and nothing.

I've already installed the latest AMD drivers, and nothing.

I used the AMD application to remove all these installations and reinstalled, and nothing.

The only constant of this problem that I was able to verify was the following:

Device PCI\VEN_1002&DEV_1636&SUBSYS_381B17AA&REV_C2\4&1185d5e4&0&0041 had a problem starting.

Driver Name: oem9.inf

Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}

Service: amdkmdag

Lower Filters:

Upper Filters:

Problem: 0x0

Problem Status: 0xC00000E5

Device PCI\VEN_1002&DEV_1636&SUBSYS_381B17AA&REV_C2\4&1185d5e4&0&0041 had a problem starting.

Driver Name: oem26.inf

Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}

Service: amdkmdag

Lower Filters:

Upper Filters:

Problem: 0x0

Problem Status: 0xC00000E5

Device PCI\VEN_1002&DEV_1636&SUBSYS_381B17AA&REV_C2\4&1185d5e4&0&0041 was configured.

Driver Name: oem9.inf

Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}

Driver Date: 11/19/2020

Driver Version: 27.20.11028.10001

Driver Provider: Advanced Micro Devices, Inc.

Driver Section: ati2mtag_Renoir

Driver Rank: 0xCF0000

Matching Device Id: PCI\VEN_1002&DEV_1636&SUBSYS_381B17AA&REV_C2

Outranked Drivers: oem26.inf:PCI\VEN_1002&DEV_1636&SUBSYS_381B17AA&REV_C2:00CF0000 display.inf:PCI\CC_0300:00FB2008

Device Updated: true

Parent Device: PCI\VEN_1022&DEV_1635&SUBSYS_16351022&REV_00\3&2411e6fe&1&41

Thank's in advanced.

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