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PC Drivers & Software

Skayoux
Journeyman III

Freeze while installing AMD Radeon R7 m370 driver

My specs are : 

laptop: Dell Latitude E5570

RAM : 4GB

GPU 0 : Intel HD Graphics 530

GPU 1 : AMD Radeon R7 M370

CPU : Intel Core i5-6440HQ CPU @ 2.60GHz (4core)

Disk : 500GB HDD

OS : Windows 10 21h2

 

Hello, My pc freeze everytime when i try to install Amd driver, i tried different methods found in the community and internet but it doesn't work, my pc was working fine but after plugging it in HDMI to a monitor it started to BSOD and freeze the pc, after trying to reboot my pc freeze at windows startup logo, so i decided to reset my pc , after resetting the pc it started normally but when i installed Windows Update it freeze when installing gpu driver, so i resetted my pc again and installed windows 8.1, i tried installing drivers manually but it freeze when i try installing amd driver, it's like 4 days i'm trying to fix this problem and that would be so nice if someone help me.

 

(Sorry of my bad english)

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3 Replies
vialli100
Forerunner

Are you getting your drivers from Dell?

Here is a link to the download page: Support for Latitude E5570 | Drivers & Downloads | Dell UK

AMD Ryzen 9 9900x, Asus Prime X 9070, Asus Crosshair X870E Hero, 64gb Kingston DDR5 6000, Samsung 980pro 1tb NVME, Samsung 970 EVO Plus 1tb NVME, DeepCool Mystique 360 AIO, Antec Titanium 1000w.
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it still doesnt work i need 64 bit driver
maybe my gpu is not clean 

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Did you allow Dell auto driver update to do it?

 

AMD Ryzen 9 9900x, Asus Prime X 9070, Asus Crosshair X870E Hero, 64gb Kingston DDR5 6000, Samsung 980pro 1tb NVME, Samsung 970 EVO Plus 1tb NVME, DeepCool Mystique 360 AIO, Antec Titanium 1000w.
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