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PC Drivers & Software

Skayoux
Journeyman III

Freeze while installing AMD Radeon R7 m370 driver

My specs are : 

laptop: Dell Latitude E5570

RAM : 4GB

GPU 0 : Intel HD Graphics 530

GPU 1 : AMD Radeon R7 M370

CPU : Intel Core i5-6440HQ CPU @ 2.60GHz (4core)

Disk : 500GB HDD

OS : Windows 10 21h2

 

Hello, My pc freeze everytime when i try to install Amd driver, i tried different methods found in the community and internet but it doesn't work, my pc was working fine but after plugging it in HDMI to a monitor it started to BSOD and freeze the pc, after trying to reboot my pc freeze at windows startup logo, so i decided to reset my pc , after resetting the pc it started normally but when i installed Windows Update it freeze when installing gpu driver, so i resetted my pc again and installed windows 8.1, i tried installing drivers manually but it freeze when i try installing amd driver, it's like 4 days i'm trying to fix this problem and that would be so nice if someone help me.

 

(Sorry of my bad english)

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3 Replies
vialli100
Forerunner

Are you getting your drivers from Dell?

Here is a link to the download page: Support for Latitude E5570 | Drivers & Downloads | Dell UK

AMD Ryzen 7 3700x, Asus Tuf Gaming RX 6700 XT, Asus TUF Gaming x570 Plus, 32gb G.Skill TZ neo 3600mhz, Samsung 980pro 1tb NVME, Samsung 970 EVO Plus 1tb NVME, Lian Li Galahad AIO 240mm, Antec Titanium 1kw.
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it still doesnt work i need 64 bit driver
maybe my gpu is not clean 

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Did you allow Dell auto driver update to do it?

 

AMD Ryzen 7 3700x, Asus Tuf Gaming RX 6700 XT, Asus TUF Gaming x570 Plus, 32gb G.Skill TZ neo 3600mhz, Samsung 980pro 1tb NVME, Samsung 970 EVO Plus 1tb NVME, Lian Li Galahad AIO 240mm, Antec Titanium 1kw.
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