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PC Drivers & Software

aburton
Journeyman III
‎05-28-2020 09:50 AM

file path is wrong for update

When I try to update the radeon software it says 'Windows cannot find 'C:\Program Files\AMD\CimBin64\InstallManagerApp.exe'. Make sure you typed the name correctly, and then try again.'

The issue is that there should be a '\' between 'Cim' and 'Bin64' hence why it can't find that file path.  How do I change the file path that the software is looking for so I can correct this?

3 Replies
Ray_AMD
Community Manager
Community Manager
‎05-28-2020 10:23 AM

What driver version do you have installed ? How are you trying to update -  after downloading or updating from the current install ? What product / OS do you have ?

aburton
In response to Ray_AMD
Journeyman III
‎05-28-2020 10:33 AM

Currently 19.10.26.06 is currently installed.  I am trying to update by right clicking on my desktop, clicking 'AMD Radeon Software', clicking 'Updates' in the bottom left of the pop up, then click 'check for updates' and then hitting the drop down on 20.4.2(Recommended) and click 'Update Now.'  I am on Windows 10

Ray_AMD
Community Manager
In response to aburton
Community Manager
‎05-28-2020 11:08 AM

Thanks for that info.


That's coming from a pretty old driver. Try downloading the 20.4.2 package and see if you still experience the issue.