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PC Drivers & Software

amduser564787
Journeyman III

Crash dump from Outlook / MSEdgeView2 using anything later than 22.5.1

On Windows 10 and 11 (tried both), Running anything later than 22.5.1 drivers causes Outlook.exe to spit out crash dumps every ~1 seconds into the %LOCALAPPDATA%\Microsoft\Office\DiagnosticPane\EBWebView\Crashpad\reports directory for as long as the program is running. I've narrowed it down to something between MSEdgeView2 runtime and AMD drivers, so I'm posting here since there seems to be something between 22.5.1 and later versions that is the culprit. Dump analysis is included below.

Download the dump file here:
https://1drv.ms/u/s!Ajquh1GdObNDsPxXNkwhLK_RwMKNwg?e=9qOb0d

---

Microsoft (R) Windows Debugger Version 10.0.22621.755 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [D:\chris\OneDrive\AppData\Desktop\c9e68b9f-eaf1-452b-803f-9c05672c72ba.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Version 22621 MP (24 procs) Free x64
Product: WinNt, suite: SingleUserTS
Edition build lab: 22621.1.amd64fre.ni_release.220506-1250
Machine Name:
Debug session time: Fri Jan 6 01:41:55.000 2023 (UTC - 6:00)
System Uptime: 0 days 0:18:08.382
Process Uptime: 0 days 0:00:17.000
................................................................
.................
Loading unloaded module list
.....
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(1504.3990): Access violation - code c0000005 (first/second chance not available)
For analysis of this file, run !analyze -v
ntdll!NtDelayExecution+0x14:
00007ff9`8d30f484 c3 ret
0:026> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************

*** WARNING: Unable to verify timestamp for amdihk64.dll

KEY_VALUES_STRING: 1

Key : AV.Dereference
Value: NullClassPtr

Key : AV.Fault
Value: Read

Key : Analysis.CPU.mSec
Value: 1030

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 2642

Key : Analysis.Init.CPU.mSec
Value: 249

Key : Analysis.Init.Elapsed.mSec
Value: 14269

Key : Analysis.Memory.CommitPeak.Mb
Value: 888

Key : Timeline.OS.Boot.DeltaSec
Value: 1088

Key : Timeline.Process.Start.DeltaSec
Value: 17

Key : WER.OS.Branch
Value: ni_release

Key : WER.OS.Timestamp
Value: 2022-05-06T12:50:00Z

Key : WER.OS.Version
Value: 10.0.22621.1

Key : WER.Process.Version
Value: 108.0.1462.76


FILE_IN_CAB: c9e68b9f-eaf1-452b-803f-9c05672c72ba.dmp

NTGLOBALFLAG: 0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

APPLICATION_VERIFIER_FLAGS: 0

CONTEXT: (.ecxr)
rax=0000000000000000 rbx=0000000000000001 rcx=00000287b1332868
rdx=00000287c20de300 rsi=0000000000000004 rdi=0000000001000100
rip=00007ff97f5154c2 rsp=0000009fe1dff120 rbp=0000009fe1dff220
r8=0000000000000000 r9=000000000000007e r10=0000000000000000
r11=0000000000000000 r12=0000009fe1dff818 r13=00000287b159adc0
r14=00000287c20de380 r15=00000287b1332868
iopl=0 nv up ei ng nz ac pe cy
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010293
amdxx64+0x3854c2:
00007ff9`7f5154c2 8b8808020000 mov ecx,dword ptr [rax+208h] ds:00000000`00000208=????????
Resetting default scope

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ff97f5154c2 (amdxx64+0x00000000003854c2)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000000208
Attempt to read from address 0000000000000208

PROCESS_NAME: msedgewebview2.exe

READ_ADDRESS: 0000000000000208

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 0000000000000208

STACK_TEXT:
0000009f`e1dff120 00000000`00000001 : 00000000`01000100 00000000`00000000 00000287`ae09d550 0000009f`00000004 : amdxx64+0x3854c2
0000009f`e1dff128 00000000`01000100 : 00000000`00000000 00000287`ae09d550 0000009f`00000004 00000287`00000001 : 0x1
0000009f`e1dff130 00000000`00000000 : 00000287`ae09d550 0000009f`00000004 00000287`00000001 00000287`00000004 : 0x1000100


SYMBOL_NAME: amdxx64+3854c2

MODULE_NAME: amdxx64

IMAGE_NAME: amdxx64.dll

STACK_COMMAND: ~26s; .ecxr ; kb

FAILURE_BUCKET_ID: NULL_CLASS_PTR_READ_c0000005_amdxx64.dll!Unknown

OS_VERSION: 10.0.22621.1

BUILDLAB_STR: ni_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

IMAGE_VERSION: 31.0.12029.10015

FAILURE_ID_HASH: {f35a4c51-165c-1874-c538-80d52e226aa3}

Followup: MachineOwner
---------

0:026> .exr -1
ExceptionAddress: 00007ff97f5154c2 (amdxx64+0x00000000003854c2)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000000208
Attempt to read from address 0000000000000208

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