Description: My notebook used to support 4K 60Hz via HDMI, but after recent updates, it now only supports 4K 30Hz. I've already sent it in for warranty service, and they replaced the motherboard, but the issue persists.
Details: With Adrenaline software installed, I can only achieve 4K 30Hz and can't create custom resolutions, even with the CRU utility. My HDMI cable is 2.1 certified, and this issue occurs with any 4K 60Hz or 4K 240Hz screen (tested with a Dell AW3225QF and others). Other notebooks with different processors work fine.
Attempts: I have tried several drivers, including older versions, but the problem persists. The notebook works at 4K 60Hz when the Adrenaline software is uninstalled. I have already reinstalled Windows. I have switched to other HDMI cables. I have tested on other screens.
Specs:
Model: Vaio Fe15
OS: Windows 11 (x64) 24H2
CPU: AMD Ryzen 7 Mobile 5700U at 4.34GHz
Motherboard: Positivo Tecnologia SA VJFE-AMDBAT55V2 11209564
Chipset: AMD Ryzen SOC / AMD FCH
GPU: AMD Radeon Vega Lucienne 512mb ddr4 (Internal GPU, integrated)
Memory: 32GB DDR4 3200MHz (2x16GB)
Storage: SSD NVMe 512GB
