cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

PC Drivers & Software

Hamdur
Journeyman III
‎05-23-2023 10:16 PM

Black Screen while playing games R5 M420

After I updated the graphics driver, every time I started to play games there was always a black screen, even though I had reinstalled the driver.

device:
Laptop Asus X540B
AMD A9-9425
Radeon R5 M420 2GB

Windows 10 Home

1 Reply
xxrune
Adept III
‎05-24-2023 01:06 AM

I think the only thing you can do is send a bug report through the bug report tool or through this link: https://www.amd.com/en/support/contact-email-form to let them know that it's not just a few people having black screen issues after recent driver updates.

BTW, I crash on all games with my PowerColor Radeon RX 7900 XTX Red Devil.