Replying to @louie2244
If AMD can't help solve solve your problem then go to Enmotus Support. Reason why you seem to have the old version of STOREMI 1.0/1.5 which is based on Enmotus software.
The new STOREMI 2.0 is a pure AMD softwre.
Enmotus Support probably will charge you a fee for the support though.
when AMD stopped supporting STOREMI 1.0/1.5, Enmotus, at that time, gave free Enmotus Support for a short period of time to all AMD Users that were using the old STOREMI version.