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PC Drivers & Software

Vid_Fortesque
Journeyman III

AMD Software won't open

So, this is my problem.

Everything was fine about a year or something ago.

I think it started happening around summer 2021.

I just can't open Radeon software on my PC.

I tried everything, reinstalling the Windows 10, switching to Win 11 even though my PC is not supported. Blocking driver update on Windows and then installing. Deleting the drivers using various programs, including the AMD one.

I must have reinstalled Windows 20 times by now, I just can't get it to work.

Drivers do install, but when I try opening the Catalyst, icon disappears and another one appears, like driver has crashed and restarted. After a while if I don't hover my mouse over tray icons for them to disappear, there can be like 5-6 Radeon icons.

Tried deleting the CN folder. Tested RAM using Memtest and Windows Ram test.

Any help is appreciated. 
Mind you, this only happens on this one PC, I can get the drivers to work on others.

Also, when I open the CN folder, there is a log that has this lines:

2022-09-27::14:32:14::362 GetEligibleDriverDetailsSize :37 Get eligible drivers Size started---------------------

2022-09-27::14:32:14::362 ADDL::getURLVersionJSON :1335 DEBUG No Server Ip found

2022-09-27::14:32:14::362 ADDL::getURLVersionJSON :1343 DEBUG No Servertype found

2022-09-27::14:32:14::362 ADDL::isVersionCompatible :621 DEBUG Downloading a file from server: . Download destination: C:\Users\vid-d\AppData\Local//AMD_Common//addl_details.json

2022-09-27::14:32:14::362 ADDL::open_json :903 failed to open json fileC:\Users\vid-d\AppData\Local//AMD_Common//addl_details.json

2022-09-27::14:32:14::362 ADDL::isVersionCompatible :735 failed to parse downloaded version.json file

2022-09-27::14:32:14::362 ADDL::validateInput :209 DEBUG Failed to download Version.json from server

2022-09-27::14:32:14::362 GetEligibleDriverDetailsSize :51 DEBUG validation failed

My specs on this PC are a bit older though, but that should not be the issue.

Processor i5 3570k - tested on stock speeds
Motherboard Asus P8Z77 Pro - latest bios

Ram - 1866mhz Patriot Extreme Masters

Using SSD.

GPU - Tested Radeon RX 580, RX 590, and older 7870XT

 

Untitled.jpgUntitled2.jpg

 

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