PC Drivers & Software

[Krychmela123]

Hi, i have problem with recent update. My AMD software is closing in background. Icon from taskbar just keeps disapearing. This happens when i stay in idle on the desktop or for example watch video on youtube. I have to turn it on manually by clicking right mouse key and choosing amd software: adrenaline edition on desktop. I tried DDU in safe mode and this is still happening. Can someone help me? It's realy frustrating to manualy turn on software every 15 min.

When i start PC evrerything is normal Adrenaline software lunch and everything is great. BUT to clarify everything whole software shuts down randomly after 10 minutes or sometimes even an hour, it's not just the icon in taskbar menu disappear. For exemple AFMF 2 is not working. I must turn on adrenaline software myself manualy then it works.

I can play BG3 dx11 but without adrenaline features - AFMF 2 is not working just raw fps no frame generation. I miss some other options as well i don't have overlay with fps and so on. I must turn Adrenaline software manualy then it works.

Adrenalin version: 24.9.1

RX 7900 XTX

RYZEN 7 7800X3D

WIN 11 - Recent Update

  

[jo3yization]

Yo, just replying to confirm it's not just you.

Previous drivers had the radeon window opening after monitor standby or sleep, that bug was meant to be fixed in 24.9.1 but now I get the radeon software fully closing from tray & relive stops functioning even if I launch it again from start. Rolling back, DDU, updating again does not fix the issue. 

So currently since I play black myth I reinstalled 24.10.37.10 and just live with the standby popup.

5800X3D + RX 7900 XTX. Win 11 24H2 26100.1882.

[Krychmela123]

Ty for you answer. I feel a bit of relief that I'm not the only one affected by this problem, I was afraid that it might be a hardware problem, even though all games without adrenaline software worked fine, there was always a risk that something was conflicting between the software and the GPU or CPU.

I hope that someone from support or another user will find a solution to this problem. Maybe the next driver update will solve this problem. I will also try to find a solution myself. If I find out anything I will share it on the forum.

[bennys]

It worked for days then this problem appeared also to me...

[Aker666]

Hi, I have the same problem since some previous versions. With 24.12.1 it still happens, also the problem that it takes a long time to start the program when you start the computer or the first time you open it...

[phikaro]

Same here, I have this issue since adrenalin September drivers maybe even a bit older, and the latest from December does not solve the problem. AMD should look into this bug as it makes me restart my PC every time  when this happens in order to solve it. Before Adrenalin 24.12.1 I was able to get the driver working when opening the control panel of adrenalin drivers, but now I have to restart the PC.

Using:

Eagle RX 6600 8GB

R5 5600X

B550 Aorus Elite V2 1.5

32GB 16x16 G Skill 4000Mhz

NvMe XPG 1TB

Windows 11x64 latest version with all updates

[lak611]

I am also experiencing this problem with 24.12.1. 

Using RX 6600 XT

R7 5700X

B550 Aorus Elite AX V2

16GB 8x8 G Skill 3200MHz

Windows 11 Pro 23H2 with all updates

[AlexRose]

It sounds like a frustrating issue with the AMD Adrenaline software randomly closing in the background. Since you've already tried using DDU in safe mode without success, it could be worth checking for any background processes or conflicting software that might be causing it to crash. You might also want to try reinstalling the software, or updating your GPU drivers to the latest version, as sometimes updates can resolve bugs like this. If the problem persists, reaching out to AMD support might help diagnose if there’s a deeper issue with the software or your system configuration.