PC Drivers & Software

[alenor93]

Hi, just got the new graphics card and I cant even use the cards speccs without having a full throttle at the lowest settings on my games! And its only one of the cards "working" and when I say that I mean that i cant even use the 16GB on one of the cards to stream video.

Hope you answer me as soon as possible, there is something wrong with the software for sure!

[elstaci]

Please Post your computer information as per AMD Forum rules: INFORMATION REQUIRED WHEN POSTING A QUESTION​.

Also what exact AMD PRO card Model do you have installed. There are several models. What AMD Pro driver do you have installed?

[alenor93]

Radeon Pro and AMD FirePro Software Version - 18.Q1.1

Radeon Pro and AMD FirePro Software Edition - Radeon Pro Software Enterprise Edition

Graphics Chipset - AMD Radeon(TM) Pro Duo

Memory Size - 16384 MB

Memory Type - GDDR5

Core Clock - 1243 MHz

Windows Version - Windows 10 (64 bit)

System Memory - 32 GB

CPU Type - Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz

Its a desktop!

Device ID - 67C4

Vendor ID - 1002

SubSystem ID - 0336

SubSystem Vendor ID - 1002

Revision ID - 00

Bus Type - PCI Express 3.0

Current Bus Settings - PCI Express 3.0 x16

BIOS Version - 015.050.000.001

BIOS Part Number - 113-D08601MS-100

BIOS Date - 2017/05/11 03:06

Total Memory Bandwidth - 224 GByte/s

Memory Bit Rate - 7.00 Gbps

2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001

Radeon Pro and AMD FirePro Settings Version - 2018.0302.1849.33856

Driver Packaging Version - 17.50.25.02-180302a-326011C-RadeonProEnterprise

Provider - Advanced Micro Devices, Inc.

2D Driver Version - 8.1.1.1634

Direct3D® Version - 9.14.10.01316

OpenGL® Version - 6.14.10.13507

OpenCL™ Version - 23.20.15025.2011

AMD Mantle Version - 9.1.10.0237

AMD Mantle API Version - 102400

AMD Audio Driver Version - 10.0.1.6

Vulkan™ Driver Version - 2.0.14

Vulkan™ API Version - 1.0.65

The display is a ROG PG248Q!

Motherboard: MSI Z97 Gaming 5

Corsair RM850, 850W PSU

Thanks!

[elstaci]

What are the temperature of the AMD Duo pro card under gaming load?

Can you upload a image of GPU-Z showing the specs on your card?

[alenor93]

The temperature is 76C and it makes my comptuer realy buggy!

[alenor93]

Any one else having the same graphics card and get similar results with Counter Strike: GO?