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PC Drivers & Software

dallasgrl
Journeyman III

AMD Bug Report - Driver Timeout - Brand New HP EliteBook 845 14 inch G10

I just got a new laptop and am getting pop-up notifications of a DRIVER TIMEOUT. My keyboard is typing slow and a couple apps have crashed but it has not given me a black screen or shut down (yet), thankfully.

 

HP EliteBook 845 14 inch G10 Notebook PC

Product #9U5J0UC#ABA

Software Build - 23WWLOBZ601#SABA#DABA

16.00 GB (15.28 GB usable)

AMD Ryzen 5 PRO 7540U w/ Radeon 740M Graphics

Bios -V82 Ver. 01.03.05 - 10/23/2023

 

Windows 10 Enterprise - Version 22H2 (Build 19045.4651)

AMD Radeon Graphics Driver version - 31.0.14070.8003

Note: I am also using my laptop with this monitor - Dell U3223QZ

https://www.dell.com/support/home/en-us/product-support/product/u3223qz-monitor/overview

 

What can I do to troubleshoot or fix this issue? Is there any other data I can share that might be helpful?

I do not want to have to change out my laptop again, but if this cannot be fixed, I might have to.

 

Thank you so much!

 

 

 

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