cancel
Showing results for 
Search instead for 
Did you mean: 

PC Drivers & Software

efonz
Journeyman III

A8-3850 APU w/ Radeon HD Graphics 6550D missing onboard graphics

First time using a computer with an AMD processor and I am losing my mind trying to get the integrated graphics to work. 

I am using a Lenovo H415 with an A8-3850 APU w/ Radeon HD Graphics 6550D ON Windows 7. I have Catalyst 15.7.1 and 

Crimson 16.2.1 downloaded from AMD website. The Lenovo website is a joke and the graphics driver they have linked 

on their website is corrupted and wont install. I am trying to use an HDMI cable from my monitor to the integrated HDMI 

connection on the back of the computer but I get no signal. I have used DDU prior to installing the aforementioned drivers.

Device Manager doesn't show anything missing and under Display the only entry is the horrible Nvidia GT 710 GPU I am using

now but I can't get a signal on the monitor without using the NVIDIA card. please help I for real am out of ideas.

0 Likes
1 Solution
FunkZ
Grandmaster

The Lenovo BIOS may be disabling the integrated graphics when a discrete card is installed. Try removing the GT710 and then connect the monitor to the motherboard HDMI port.

 

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT

View solution in original post

0 Likes
2 Replies
FunkZ
Grandmaster

The Lenovo BIOS may be disabling the integrated graphics when a discrete card is installed. Try removing the GT710 and then connect the monitor to the motherboard HDMI port.

 

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT
0 Likes
efonz
Journeyman III

honestly, thank you so much.