cancel
Showing results for 
Search instead for 
Did you mean: 

PC Building

darect
Journeyman III

Blue screen when turning on the PC

Hola, ¿cómo estamos? Ayuda necesario. En septiembre pasado, construido un PC con un R5 8600G, pero desde entonces, he estado experimentando el mismo problema. Al azar, obtengo una pantalla azul cuando enciendo la PC, y sucede antes de que Windows pueda comenzar. Después de eso, la PC se reinicia y arranca en Windows normalmente. Esto se ha vuelto muy molesto porque juegos como Valorant requieren que reinicie mi PC para jugar. Incluso reemplazé la RAM, pero el problema persiste.

Aquí hay una lista de lo que Iicive ya intentó:

  • De Sustitución la RAM

  • Cambiar los módulos RAM

  • Ventanas Reinstalar

  • Reinstalar Windows en un nuevo SSD

  • Limpie la instalación de los controladores varias veces

  • Volviendo a la tienda donde compré las piezas, pero ya no ofrecen garantia ya que han pasado más de 6 meses desde que las compré

Unque mi PC funciona bien, estoy cansado de este problema. Si alguien sabe por qué está sucediendo esto o cómo solucionarlo, hágamelo saber. Incluso puede cargar el formulario de soporte técnico de AMDs para contactarlos.

IiM adjuntando imágenes de los errores y las partes que tengo.

 
 

5b02046d-6bc2-44b2-933c-be40cc89bb12.jpg

45a33478-26fd-4eda-8a11-c5e8a9c4c875.jpg

darect_0-1738270267259.png

 

4 Replies
BigAl01
Volunteer Moderator

Translation:

 

Hello, how are we? Help needed. Last September, I built a PC with an R5 8600G, but since then, I've been experiencing the same problem. Randomly, I get a blue screen when I turn on the PC, and it happens before Windows can start. After that, the PC restarts and boots into Windows normally. This has become very annoying because games like Valorant require me to restart my PC to play. I even replaced the RAM, but the problem persists.

Here's a list of what Iicive has already tried:

RAM Replacement

Changing RAM Modules

Windows Reinstall

Reinstall Windows on a new SSD

Clean the driver installation multiple times

Going back to the store where I bought the pieces, but they no longer offer warranty as it has been more than 6 months since I bought them.

 

Even though my PC is working fine, I'm tired of this problem. If anyone knows why this is happening or how to fix it, please let me know. You can even upload the AMD technical support form to contact them.

IiM attaching pictures of the bugs and the parts I have.


As Albert Einstein said, "I could have done so much more with a Big Al's Computer!".
0 Likes
BigAl01
Volunteer Moderator

I would look for a motherboard BIOS update and install that if one is available.  It certainly sounds like a hardware issue, since it happens before Windows loads.  Replacing the RAM might have been a good idea, but did you replace it with the same RAM?  Check the motherboard manufacturer's website Qualified Vendors List (QVL) to see if your RAM modules are listed.  If not, that could be the problem too.  After doing the BIOS update successfully, remove your CMOS battery and pull the power plug from your PSU to clear the CMOS.  After a few minutes, replace the CMOS battery and connect the power plug to the PSU.


As Albert Einstein said, "I could have done so much more with a Big Al's Computer!".

Well, the store only replaced them with the same model, but unfortunately, they are not on my motherboard's compatibility list. Even though the box said they were compatible with XMP and EXPO, I still suspect the RAM. That's why I ran MemTest86, and they passed without any issues, but everything still seems weird.

mengelag
Volunteer Moderator

I would try what @BigAl01 suggested also

Ryzen 7800X3D - Radeon 7900XTX - MSI Tomahawk X670e MB - 64gb 6000mhz G-Skill Neo - Noctua NH D15 - Seasonic Focus V3 GX-1000W PSU - 4TB Samsung Gen. 5 NVMe - Fractal Torrent Case - ROG PG48UQ OLED