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PC Building

moffl_j
Journeyman III

AMD mainsite offline only for PC using amd parts

Hey all,
this is a strange one:

I've finished my custom pc today and startet da install all the drivers and so on
I am using an amd radeon rx 6650 xt graphics card. and an amd Ryzen 5 processor. 
The computer boots normally and seems functional but the optics on the screen are a bit off. Also windows 11 seems to have a problem with the drivers provided by amd adrenaline.

Error 207 pops up and if i try to start the adrenaline installer again it is not working anymore saying the drivers installed are not compatible with my graphics card. 
Please help me fix this.
But the REALLY strange thing is: amd.com is not loading in my webbrowser. Sites like isitdown.com telling my the page is down for a long time now ( when i visit them with the computer with the amd parts). On all my other devices however amd.com is up and running smoothly. What the **bleep** is going on????

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2 Replies
Byulmodget123d
Journeyman III

It appears you're encountering a specific issue with your custom PC build involving an AMD Radeon RX 6650 XT graphics card and an AMD Ryzen 5 processor. Here are steps to address both the driver issue and the unusual problem with accessing the AMD website:

### **Driver Issue:**
1. **Uninstall Existing Drivers:**
- Use the Device Manager to uninstall the existing AMD graphics drivers.

2. **Download Latest Drivers:**
- Visit the AMD website from another device and download the latest graphics drivers specifically designed for your AMD Radeon RX 6650 XT and Ryzen 5 processor.

3. **Install in Safe Mode:**
- Boot your PC into Safe Mode and attempt to install the graphics drivers. This can help avoid conflicts during installation.

4. **Disable Windows Update for Drivers:**
- In Windows 11, go to Settings > Windows Update > Advanced Options > Hardware > Device Installation Settings. Choose "No" to prevent Windows from automatically updating device drivers.

5. **Driver Cleanup Utility:**
- Use the AMD Cleanup Utility to remove any remaining files from previous installations before attempting to reinstall the latest drivers.

### **Access Issue with AMD Website:**
1. **Check Hosts File:**
- Ensure that there are no entries in the hosts file on your PC that could be blocking access to the AMD website. The hosts file is located at C:\Windows\System32\drivers\etc\hosts.

2. **DNS Settings:**
- Check your PC's DNS settings. Try using a different DNS server, such as Google's (8.8.8.8 and 8.8.4.4), to see if it resolves the issue.

3. **Browser Compatibility:**
- Try accessing the AMD website using different web browsers to rule out any browser-specific issues.

4. **Proxy or VPN:**
- If you're using a proxy or VPN, try disabling it temporarily to see if it affects website access.

5. **Firewall Settings:**
- Check your firewall settings and temporarily disable it to see if it's blocking access to the AMD website.

6. **Internet Connection:**
- Ensure your PC has a stable and active internet connection.

7. **System Time and Date:**
- Verify that the date and time settings on your PC are accurate.

8. **Browser Cache and Cookies:**
- Clear your browser cache and cookies to eliminate potential issues.

### **Additional Tips:**
- **Restart Your Router:**
- Reboot your router to refresh the internet connection.

- **Contact AMD Support:**
- If the issues persist, consider reaching out to AMD support for specific assistance.

By addressing both the driver and website access issues, you should be able to ensure proper functionality for your AMD components. If problems persist, contacting AMD support for personalized assistance is recommended.

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Hiramabiff
Challenger

When I reinstalled windows 11. I had to disable my graphics card. Install a. Generic display driver due to I have a lg monitor.  Then I activated my video card.  It’s something to do with windows 11.  

AsRock x670E Taichi Carrara, 6 tb of WD850 Black, CORSAIR - DOMINATOR TITANIUM RGB 32GB, 7800x3d, XFX - Mercury AMD Radeon RX 7900 XTX Magnetic Air
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