cancel
Showing results for 
Search instead for 
Did you mean: 

OpenGL & Vulkan

zwiftdev
Journeyman III

Driver reset / crash

Hello. For a while now users of Zwift on AMD Ryzen chips in OpenGL have been experiencing crashes or driver resets. We have been able to reproduce the issue internally on a Ryzen 5 5600G with 8GB of RAM, on Windows 10 version 22H2. This appears to be a driver issue. We haven't found the exact driver version where it started, though we do not see the issue on 22.5.1, we still see the issue on latest 23.5.2 drivers.

This sounds similar to some other issues so you may be aware of it already. We submitted a report yesterday after a driver reset. We can provide anything else that would be helpful. You can download Zwift from www.zwift.com, an account can be created for free or we can make one for you and I can send you steps to reproduce.

Thanks!

0 Likes
1 Reply
dipak
Big Boss

Hi @zwiftdev ,

Thanks for reporting the issue. To reproduce the issue at our end, could you please share the detailed steps to reproduce it? 

Also, it would be helpful if you can provide any additional information like screenshots, demo video, savegame etc. that demonstrates the issue.

Thanks.

0 Likes