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Fweit
Adept I

My 6700xt is not being recognized by windows.

My Radeon RX 6700XT (used) is not being detected by games, and Windows doesn’t recognize it when setting graphics preferences for specific applications.

Additionally, AMD Adrenalin keeps randomly resetting, causing me to lose all my settings.

I’m using a Ryzen 5 2400G, which I know is a bit old, but I mainly play Overwatch 2, PUBG, and other less demanding games. Having to rely on the integrated graphics would be a huge setback for me.

So far, I’ve already tried:

  • Reinstalling drivers (clean install with DDU).
  • Updating Windows to the latest version.

Does anyone have a solution for this? I’d appreciate any help!


7 Replies
mengelag
Volunteer Moderator

Can you provide more information such as full PC specs and the version of Adrenalin you are using?

Ryzen 7800X3D - Radeon 7900XTX - MSI Tomahawk X670e MB - 64gb 6000mhz G-Skill Neo - Noctua NH D15 - Seasonic Focus V3 GX-1000W PSU - 4TB Samsung Gen. 5 NVMe - Fractal Torrent Case - ROG PG48UQ OLED

Ryzen 5 2400G,  ASUS Prime b450m-a ,  2x8Gb ram 2400mhz, 6700xt challenger, Aerocool cylon 500W, ssd kingston 128G , HDD 1Tb barracuda, cooler that came in the box.

Last Adrenalin Version 24.12.1

But I don't think it has anything to do with the components because before it was being recognized. 

Thanks.

BigAl01
Volunteer Moderator

The recommended Adrenalin version for your RX 6700 XT is the 24.12.1 release, so that should be working for you.  Do you have a second PCIe slot in which you can try your GPU?  Have you tried using a different monitor cable (try both HDMI and DP)?


As Albert Einstein said, "I could have done so much more with a Big Al's Computer!".

I have already changed the HDMI cable and i don't have any other PCIe

BigAl01
Volunteer Moderator

It would be a real time saver if you could verify that the RX 6700 XT is still functional by trying it in another computer.  Do you trust the person that provided that GPU to you?  It might be a failed GPU.  Does it power the fans upon starting the PC?  Does it show up in Device Manager of Windows?


As Albert Einstein said, "I could have done so much more with a Big Al's Computer!".
mengelag
Volunteer Moderator

You could also use the AMD DDU tool to clean out your drivers and try a previous Adrenalin version to see if that fixes your problem.

Ryzen 7800X3D - Radeon 7900XTX - MSI Tomahawk X670e MB - 64gb 6000mhz G-Skill Neo - Noctua NH D15 - Seasonic Focus V3 GX-1000W PSU - 4TB Samsung Gen. 5 NVMe - Fractal Torrent Case - ROG PG48UQ OLED
helixo56
Adept I

Can you provide a screenshot of GPU-Z?