Off Topic Discussions

[PedroUser804]

Hello i can't create an account on AMD Rewards, it's been on "loading" for 30 minutes. Am I the only one with this problem? I want to get coupon

[djblacktiger]

The same here, only loading and finnishes with "Register" button clickable again

[Martin87]

Same here, trying mozzila, edge, chrome nothing work. 

[Amber_AMD]

Hi @PedroUser804 , @djblacktiger and @Martin87 - thanks for letting us know. I've reached out to the appropriate teams to look into this. Appreciate your patience in the meantime! 

[Amber_AMD]

Hi all, the team identified the issue and it has been resolved 🙂 

Here if you have any other questions! 

[concat90]

hi it has not been resolved and still does this 

[PedroUser804]

Hello, I'm sorry to say but I still can't create an account.

If that helps i'm from portugal

[imjojo905]

Still can't create an account.

[Amber_AMD · Accepted solution]

@concat90 and @imjojo905 - Sorry to hear that. The team said many people are trying to register and log in, so they suggest trying again later. 

If you're still experiencing this later, please file a support ticket through https://www.amdrewards.com/support . They'll be able to help look into your cases for you directly! 

[imjojo905]

Thanks for the update.

[PedroUser804]

I'll wait and try in the next few hours. Thank you

[Smy1]

We can't even send a support ticket... i've tried and fillup everything and still not sending any ticket.. 

[Amber_AMD]

Hey @Smy1 - sorry to hear that! To confirm, once you've filled out the information and press submit - it doesn't send the ticket?

[Martin87]

Its like "SUBMIT" button doesn't work. I press that and nothing.

[Martin87]

Finally i can create an account. 🙂 

[elstaci]

@PedroUser804 

Maybe you mistranslated your post but AMD doesn't give you the coupon to redeem at AMD Rewards.

You need to get the coupon from the Retailer/Vendor and then redeem it at AMD Rewards.

If you already have the coupon from the Retailer/Vendor then you were on the right step to redeem it at AMD Rewards.

[PedroUser804]

Hi elstaciMVP, I know that and I have the coupon that the retailer send me.

Thank you for your response

[elstaci]

I was just going by your last sentence in your original post "I want to get coupon"

That indicates you didn't have a coupon and wanted to get one at AMD Rewards site which is why I replied that way I did.

I figured it was just mistranslated on your part from your native language.

If you delete that last sentence it will clear up any confusion to others.

Thanks and hope you get your game quickly.