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PC Graphics

milon19
Journeyman III
‎11-12-2022 12:13 AM

XFX AMD Radeon RX 570 RS 8GB keeps crashing

My system keeps crashing when in games (Valorant) even also whenever I tried to stress my GPU it got crashes and stuck on a black screen (Sometimes it automatically gets restarted). I tried to install the latest driver (Adrenalin 22.10.3 Optional (WHQL)) but when it crashed windows replaced the driver and I  can't open Adrenalin software. (Pic given below).amd_soft.png

PC specification:
Processor: AMD Ryzen 7 5700X 8-Core Processor
MoBo: Asus ROG STRIX B550-A GAMING (AM4)
Ram: 2 x Corsair Dominator Platinum RGB 8GB 3200MHz DDR4
GPU: XFX AMD Radeon RX 570 RS 8GB
PSU: Corsair CV650  650Watt 80 Plus Bronze
Windows: Windows 11 Pro 64-bit  (I tried both Windows 10 and 11, 22H2)

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5 Replies
MADZyren
Paragon
‎11-12-2022 12:45 AM

So you read what it recommended and did it?

https://www.amd.com/en/support/kb/faq/pa-300 

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milon19
In response to MADZyren
Journeyman III
‎11-12-2022 01:05 AM

tried not working.

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MADZyren
In response to milon19
Paragon
‎11-12-2022 02:39 AM

Try with one stick of RAM at a time

How old is your PSU?

Has this build ever worked or worked before and started having issues?

There are a lot of things you could try listed here https://community.amd.com/t5/drivers-software/green-screen-crash-with-6950xt/m-p/557190#M163692 

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milon19
In response to MADZyren
Journeyman III
‎11-12-2022 07:05 AM

I tried with one RAM and also tried with different RAM. Noting was working. I built my PC 5/6 months ago with all new components without this GPU. PSU is also 5/6 months old and this build was working fine. suddenly I faced this issue. 

I tried some online solutions as well but not working. :'( 

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MADZyren
In response to milon19
Paragon
‎11-12-2022 07:27 AM

If by "online solutions" you mean software which promised to fix your issues, update your drivers or anything like that... Remove them all and scan your machine for viruses!

As I have fairly little information about your hardware or used software, I would recommend backing up all important data and then running a Windows feature which allows you to remove any changes and do a fresh start with nothing but Windows, appstore apps and drivers installed.

Though... Considering I have very limited information about your system, it is easier to recommend just to create a USB stick to reinstall Windows from scratch, delete all C-drive partitions while doing it and let Windows to recreat what it needs.

The link I provided had quite many things you could try, but if you feel you have tried them all, then a clean reinstall is maybe in order. Before that, recheck all your cables and connections, update your BIOS, reset it to default and then do a clean reinstall.

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