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cybercyp
Journeyman III

My Display Graphics Card Isn't Working

Hello,

My display graphics cards aren't working, I keep on getting an error message saying Radeon settings are currently not available. Please try again after connecting AMD graphics.

I don't know much about this and how to fix it I would appreciate it if someone would help me! Its as if they are not connected!

help01.PNGhelp.PNGhelp2.PNG

There are some pictures I see.

I really need help with this, I will be very happy if I get help with this!

Here are some of my ASUS Laptop Specifications:

help3.PNGhelp4.PNG

That is all I can give you, hope you know what I mean and that you can find a way to fix this

Many Thanks,

Cyp

Tags (3)
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2 Replies
elstaci
MVP

Re: My Display Graphics Card Isn't Working

You laptop at Asus Support has a very new BIOS Update. Somebody else was having problems installing AMD drivers on the same type of  Asus laptop and after updating the BIOS to the latest version, everything started working correctly with the AMD driver and installation. X550IU Driver & Tools | Laptops | ASUS Global

BIOS

Version 3062018/01/172.84 MBytes

BIOS 306
Optimize system performance

Here is the thread that I was mentioning you in my above statement : ASUS FX550IU FX-9830P with RX460 No AMD graphics driver is installed

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cybercyp
Journeyman III

Re: My Display Graphics Card Isn't Working

Hello,

After I download it what do i do?

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