I am facing some issues with my graphics card related to driver installation since I purchased it. I discussed the issue on this forum ,however I did not get satisfactory replies. I get driver installation error 0x15 in event viewer. This issue occurs if I use a standard Radeon installer instead of minimal setup or auto detect. The problem is that when I use minimal setup It gives me errors like- the installer could not find the path specified. The driver sometimes install and other times it does not. So I decided to contact Sapphire support just to confirm if my card was alright. However it is months since I sent them a mail which has not been replied. They simply do not reply no matter how many times you send a mail. Does this mean we should abandon Sapphire products. If their is no customer support how can we expect the warranty system to be? I really doubt it. I need a reason.
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Send them another email or ask on their forums, it's not uncommon for messages to get lost in cyber oblivion.
Send them another email or ask on their forums, it's not uncommon for messages to get lost in cyber oblivion.
I will try asking on forums and I have already sent them another email. I will wait for its reply.
I got the reply today from Sapphire. I guess I was wrong about the company.