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General Discussions

Narigueta
Journeyman III
Journeyman III

RX 570 Not working properly

Buy and install my board recently. At first everything was fine, my first test was in League of Legends, with the maximum resolution (1920x1080) and maximum quality. This was going at about 300/500 fps.
But when I try other games (CSGO, Jedi Fallen Order, Battlefront2, JumpForce) The PC Crashes, giving up image. I only get to see the main animations and then it crashes.

Specifications of my pc.

Cromax 600w Source (KC-DAA-600) Currently an adapter cable is used to power the Graphics Card.

Kingston 8gb 2400 DDR4 Memory (KVR24N17S8/8)

Intel Core i5 9400  2.9 Ghz 9th Gen SRELV s1151

Motherboard Asus Prime H310M-R R2.0 S1151

PHANTOM GDR RX570 4 G/S

If you need more information i can attach images.

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1 Reply
caleb_cruze
Adept I
Adept I

Re: RX 570 Not working properly

Before trying these fixes it's a good idea to create a system restore point as described here. A restore point allows you to undo software changes you make while trying to solve your video card problem.

Fix #1: install the latest motherboard chipset drivers
Fix #2: uninstall your old display drivers and then install the latest display drivers
Fix #3: disable your sound system
Fix #4: slow down your AGP port
Fix #5: rig a desk fan to blow into your computer
Fix #6: underclock your video card
Fix #7: do physical checks
Fix #8: test your CPU and RAM
Fix #9: Check your power supply

Regards,
Caleb

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