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PSA: Using System Restore After Windows Update Breaks Windows

Windows Update Breaks Windows

Windows10-BSOD

When you install a Windows Update or make a major change to the OS, the system often reminds you to create a restore point (assuming it doesn’t create one itself). Restore points are meant to save you from exactly the kind of mid-OS update failure that used to result in BSODs if interrupted or broken and a need for “overtop” or repair Windows installations. These could replace core files and allow the OS to boot, but also had a habit of breaking previously installed applications.

In theory, using a restore point after a Windows Update has been performed shouldn’t cause any problems — but it does. When this started, exactly, is unclear, but Microsoft has published its own guide to dealing with the problem.

According to Microsoft, triggering the bug is this simple:

1). Install a new version of Windows 10 to a fresh SSD or HDD.
2). Turn on System Protection and create a restore point.
3). Install Windows updates
4). Attempt to revert those updates.

Upon reversion, instead of a clean boot, systems will sometimes be hit with an error code: 0xc000021a. Repeated reboots will not allow the system to proceed to the Windows desktop.

SystemRestore

Here’s Microsoft with the cause:

During the system restore process, Windows temporarily stages the restoration of files that are in use. It then saves the information in the registry. When the computer restarts, it completes the staged operation.

In this situation, Windows restores the catalog files and stages the driver .sys files to be restored when the computer restarts. However, when the computer restarts, Windows loads the existing drivers before it restores the later versions of the drivers. Because the driver versions do not match the versions of the restored catalog files, the restart process stops.

The solution to this problem can be found here, but the short version is that you need to enter the Windows Recovery Environment (WinRE), possibly by restarting twice. Once in the WinRE, select Troubleshoot, followed by Advanced Options and More Recovery Options, and Startup Settings. Then select Restart Now. Once the machine reboots and presents you with a menu, choose “Disable Driver Signature Reinforcement.” You may need to hit F7 to select this option, according to Microsoft.

The solution to avoiding this problem is to use WinRE to handle System Restore in the first place, according to Microsoft. This seems more than a little nuts. The WinRE menu is not exactly hard to access, but it’s significantly harder to find than System Restore. This kind of error is likely to be read as an example of System Restore simply failing and corrupting the OS installation.

There’s not much we can say about the continued emergence of this sort of issue that we haven’t said before. The purpose of System Restore is to restore the system to a point in time in which it supposedly functioned better than it does at the moment. To have that process break in a manner that requires the end user to hie off in favor of another level of troubleshooting in order to restore the proper function of Microsoft’s built-in system repair tool is embarrassing at best.

PSA: Using System Restore After Windows Update Breaks Windows - ExtremeTech 

10 Replies

Hopefully everyone periodically makes disk images, especially before updates. I use Macrium Free Edition, it's a bit more flexible than some of the competitors, such as allowing differential images, scheduled backups, and ability to backup to a NAS, and it doesn't serve any ads or push you to upgrade to a higher version.

https://www.macrium.com/reflectfree

I would bet in the real world that very few people in general have full drive backups. I think the numbers are getting better at least on people having USB drives to backup photos, video and music. It is a tough lesson to learn to lose your data because it wasn't backed up.

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Very true, though these days a lot of people have unlimited data so they leave OneDrive enabled so it backs up their docs and pics, still a pain in the ßutt to restore your computer from scratch, especially if you're like me and want your Start menu the way it was before.

I was reading an article the other day talking about a guy who lost all his work docs and pics for the last 5 years when his USB flash drive died...I didn't think anyone was that stupid...

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My best friend has a computer repair company and he tells me all the time he gets calls of people hoping he can fix a drive that went bad with all their family pictures. Many people are just so cheap or they don't thing a drive will fail. I have never met anyone that lost a bunch of photos that would not in hindsight have been happy to spend a couple hundred on a couple backup drives. I back my photos up to 4 drives and the cloud. 

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It is one of the biggest downsides to optical formats being phased out. If SSDs fail, everything on it is toast. If an HDD fails, data recovery can be possible, though expensive and requires professional equipment. Optical, especially M-Disc, are about as bulletproof as it gets, but these days even 100GB discs are pretty small, and the lack of a 16x speed BD-RW makes them unfeasably slow and expensive.

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That is why I just use several Hard Drives. A few times a year I take a latest backup and put it in my safe deposit box at the bank too. So I have zero chance of ever losing all my photos.

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I just keep 2 full backup images, one on my NAS which I update twice a week, and one on an external HDD I keep in my firebox.

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 I keep one of my 3 hard drive backups at home in my fire safe too! I have a bunch of documents and files backed up in my fire safe on old laptop drives from  the past that got replaced by SSD's or just pulled from systems I was getting rid of.

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And it probably goes without saying, but for those who might not know, SSDs and USB Flash drives are NOT backup drives. Flash drives lose electrons from their flash cell traps over time, and without a power source, those electrons are not replaced, and data is irretrievably lost. It's not going to be for at least 3 months for an SSD, but a flash drive, which uses the lowest quality flash there is, that time is less. Part of the reason I mention this is that some people may use a USB Flash drive to backup their Bitlocker security key and other such information .

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Thanks for the recommendation!!  Always on the lookout for good, free utilities =')

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