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ChirithyLight
Adept I

PC shutting down itself when playing ( RX 570 Series + amd ryzen 3 2300X Quad-core )

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Hello, so i'm here to get some help about my problem.
My PC keep shutting down when i play game like Left 4 dead 2 or Valheim for like 5-10 minute.
I have change the thermal paste, clean any dust on my PC
here is my config :

Processor : AMD Ryzen 3 2300X Quad-Core Processor 3.50 GHz

Ram: 16 GB 2400MHz DDR4 Memory

GPU : Radeon RX 570 Series

My CPU and GPU when i idle and the HWMonitor stats:

When i idleWhen i idleHWMonitor statsHWMonitor stats

My brother have check every plugs and they are correctly plugged and he think it's the power supply who start to die.

I wanted to know your notice about my problem and if i can solve that without buying a new power supply.

( My pc is not a portable, and the MB is a A320M PRO-E )

If you need more info tell me thank you.

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fyrel
Miniboss

Re: PC shutting down itself when playing ( RX 570 Series + amd ryzen 3 2300X Quad-core )

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PC shutdowns are generally either heat or power problems.

Try running some benchmarks for the CPU and GPU to check your not overheating.

If not it's probably the power supply.

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4 Replies
fyrel
Miniboss

Re: PC shutting down itself when playing ( RX 570 Series + amd ryzen 3 2300X Quad-core )

Jump to solution

PC shutdowns are generally either heat or power problems.

Try running some benchmarks for the CPU and GPU to check your not overheating.

If not it's probably the power supply.

View solution in original post

chrispl
Adept I

Re: PC shutting down itself when playing ( RX 570 Series + amd ryzen 3 2300X Quad-core )

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Windows, drivers for MB ang GPU updated?

Try to remove all AMD drivers with DDU in Safe Mode 2-3 passes), then fresh install of MB and GPU driver from AMD site.

Try to UV RX570, check air flow in case.

 

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ChirithyLight
Adept I

Re: PC shutting down itself when playing ( RX 570 Series + amd ryzen 3 2300X Quad-core )

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Following the benchmark ut ahppear that my GPU Fan wans't working, i have check the connection and reconnect it and now it don't shutdown from overheating Thanks!

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ChirithyLight
Adept I

Re: PC shutting down itself when playing ( RX 570 Series + amd ryzen 3 2300X Quad-core )

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Always update my drivers when i can,

I have done that but it was still shutdown itself

my RX was clean just the connector who was a little disconnected and now work well 😄

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