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fletchman95
Journeyman III

PC freezes then restarts

Over the past month when playing games my PC will just freeze for a moment and then restart itself. It happens more on demanding games but will happen randomly also. Overheating is not an issue as it will do it when the PC is at a low temp.  When it restarts in say AMD bug report comes up saying it sorry for the software issue.  

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ThreeDee
Paragon

It would be helpful to list your full system specs .. including make and model of your power supply as well as everything else


ThreeDee PC specs
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POWER SUPPLY pevia 600w

cpu AMD Ryzen 5 5500 3.6ghz 

gpu AMD Radeon RX 6700

32 GB OF RAM 

MB pro b550m vc 

 

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ThreeDee
Paragon

POWER SUPPLY Apevia 600w

 

That's probably your issue right there

Apevia power supplies are pretty bad

 

At least run separate power cables from your power supply to each power input on your GPU

 

Look into getting a quality power supply sooner rather than later

 

https://cultists.network/140/psu-tier-list/

 

Check out the PSU Tier List and multiple hardware review sites before purchasing anything. Never skimp on you power supply

 

Make sure you have the latest AM4 chipset drivers installed from AMD website

Be sure to update your BIOS to latest available for your motherboard 

You didn't list your RAM either .. 32GB of what? Is that 4 x 8GB sticks or 2 x 16GB sticks? What speed are they running at in Windows? Are they installed in slots A2/B2 (2nd and 4th slots away from the CPU socket) if you are running only 2 sticks of RAM?

Are you running any cable extenders INSIDE your case? ..ie PCIe riser cable, etc .. 


ThreeDee PC specs
erol
Adept I

hello, for 3 days while playing online games the computer sometimes freezes and restarts, the graphics card settings are reset and it does it at that time. I mostly play maniaplanet stadium, psu seasonic gx650 gold and graphics card asus dual rx6750xt + intel i5 and 32gb ram msi z690 motherboard, power supply multimeter measurement is good, hw info shows 3.3 volts and 5 volts a little low, this problem did not exist until 3 days ago and it did not change even though I updated it. Does anyone have any suggestions?

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