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Aesop
Journeyman III

just bought CYBERPOWER R5 RX 6600 today and its having issues

"fatal error: line 198 unreal engine is exiting due to d3d device being lost"

at first i thought maybe the computer just isnt capable of running these games but i tried some games i play on my old laptop with much lower capabilities from about 5 years ago and the same issue occured it freezes the games then error pops up and i have to restart the computer i cant even access the task manager to kill the process.

if someone could help me out with this issue i would be very happy as i just got this computer today and am very disappointed.

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Your better option is to contact Cyberpower, they built the machine.

Anything offered here may (if you don't know what to do) void your warranty.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 1tb, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..