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General Discussions

Journeyman III

How do I get more info about my order?

I THINK I got an RX 6800 on the 18th. I paid with Paypal and got an email from them but not an order email from AMD. There's the order status lookup page but it only has options to look up by order and last 4 digits on CC (which don't work since I used Paypal) or password (which I don't have since I didn't set up an account). Is there number or support email I can use?

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Adept III

Re: How do I get more info about my order?

The Look up you Order page has a field for Order Number and Password.

If your order got through you should have gotten an E-mail with the Order Confirmation. In that E-Mail there should be your Order Number + the Password to check the status of the order...

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Re: How do I get more info about my order?

You could message support and if they can't help maybe the can forward the info to sales?

@amdmatt may be able to help to, I can't say. You might message him an order number if you have one. 

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