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General Discussions

john_henry
Journeyman III
Monday

Dell G15 5525 Ryzen 5 6600H Blue screen error

In the past 2 weeks, my laptop Dell G15 5525 Ryzen 5 6600H encountered a blue screen problem twice with error code: INTERNAL_POWER_ERROR

 

Device: Dell G15 5525 Ryzen 5 6600H

CPU: AMD Ryzen 5 6600H

GPU: RTX 3050 4GB

 

How to fix it! Thank !

 

Capture.PNG

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2 Replies
john_henry
Journeyman III
3 hours ago

My laptop crashed and restarted after a few hours. Any help !

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goodplay
MVP
an hour ago

You will probably need to ask Dell support or their community forum about that 'RtsPer.sys' error.

A web search points to realtek sd reader/driver problem.

 

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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