Hello.
I recently sold a GPU (AMD Radeon RX 5700 XT) and am posting this on behalf of the buyer as I am also just as stumped as him. The card ran in my system for a couple years before the sale with no issue. I never mined on it. My system is as follows | Ryzen 7 5800X3D, 32GB of 3600CL18 RAM, an X570 mobo with a RM850x PSU.
Before he purchased my GPU, he ran a GTX 1060, on a MSI X370 Carbon, with a Ryzen 5 5600, and an EVGA 600W PSU.
He DDU’d his old drivers before installing my card, and tried to reinstall AMD drivers, only to be met with crashing when he tried to input anything (mouse or keyboard input). He managed to get Fortnite to run for a couple minutes at 120Hz capped with no GPU artifacts, which leads me to believe there’s something else going on somewhere. Since the computer is very unstable, we haven’t been able to access device manager or Event Viewer.
What’s stumping me is that he states that the computer won’t even boot into Safe Mode with the Radeon GPU. It still has the issue of extreme instability. He states that he has attempted to force PCIe Gen. 3, and made sure to disable Resizeable BAR as precautions.
I’m wondering if there’s some incompatibility with the Ryzen 5000 BIOS’ on X370 boards with Radeon GPUs. It’s a mouthful, but I’m not really sure what is going on.
I have since offered to take the card back, and offer to lend him a Ryzen 5 3600 to reset the BIOS to an older version in case it is BIOS related.
I’m wondering if someone has experienced something similar. I know it’s a very niche issue, but I would really like to fix this.
