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reighly
Journeyman III

Cant get my new AMD build run properly

Hello everyone! I recently put together and assembled my first computer. Here's my build:

Motherboard: MSI 650 Gaming Plus Wifi Processor: AMD Ryzen 5 7600X RAM: 2x 16 GB G.Skill Trident Z5 NEO DDR5-6000 Graphics Card: Sapphire Pulse Radeon RX 7900 XT Power Supply: be quiet! Pure Power 12M Other: Cooling system and case from be quiet (more details here → https://geizhals.de/wishlists/3281784)

Assembled, flashed BIOS with a USB stick, installed Windows - nothing out of the ordinary so far. The computer generally runs fine (I'm currently using it), but when starting up, the DRAM LED on the motherboard initially lights up (and sometimes also the CPU LED). This light goes off after about 5-10 seconds, sometimes even longer. After that, the VGA LED lights up for 2-3 seconds, followed by the BOOT LED, and it starts to boot "normally." I could live with this, but when I play games (especially Apex Legends and Grounded), the computer crashes after a short time (10-45 minutes), and the DRAM light comes on. Then, as described above, the LEDs go through their sequence, and the computer restarts. However, this doesn't happen while browsing or playing less demanding games (like Dave the Diver or Brotato).

What I've tried so far:

  1. Hardware Tried all possible RAM configurations: (1,3); (2,4), as well as testing each one individually in slots 1 and 2. Checked and reseated CPU and cooling system, checked wiring.

  2. Software Reinstalled BIOS, reinstalled Windows, reinstalled drivers, installed older versions of drivers, created a Memtest USB stick and tested RAM and CPU through the boot menu (1 error in 4 passes), CPU and RAM stress tests (with prime95 and Memtest as applications, no errors), and GPU stress test (via AMD Adrenalin, temperature stabilized at 82°C after 2-3 minutes). Enabled and disabled OC in BIOS according to specifications and toggled EXPO Profile.

None of these attempts have made a difference.

I wanted to repeat the RAM test with the Memtest USB stick to see if the error is reproducible.

Unfortunately, I don't have any additional hardware on hand to swap out and identify the culprit. Technically, I could return the components, but I'm currently in an exam phase and somewhat reliant on the computer. Therefore, I'd like to avoid returning things if possible, but I'm at a loss. Would anyone have an idea of what might be causing my problems or what else I could try?

Thanks for reading, and best regards!

4 Replies
Dragokar
Forerunner

Not being around right now for the crash troubleshoot, maybe tomorrow but for the memory boot bug maybe try to find and play with the option:

Memory Context Restore and tinker with it.

BigAl01
Volunteer Moderator

My AM5 computer takes a minute to boot up, so that's nothing new about the new socket computers.  @Dragokar  suggests playing with the Memory Context Restore setting and that might help reduce the boot time.  Having your computer crash under a gaming load makes me suspect the PSU or thermal issues that don't occur when the computer is not being used for gaming.  You have already flashed to the latest BIOS for the motherboard and you said that you toggled the memory EXPO profile on and off (Meaning you tried gaming with it off and the computer still crashed, right?) .  I think your PSU should be able to handle that video card (I have the same video card in my AM5 system), but if it's getting up past 80 C then I would be concerned about thermal issues.  So, can you increase the cooling and get more air flowing through the case?  Do you have the front fans as intake, with the rear and upper fans as exhaust?


As Albert Einstein said, "I could have done so much more with a Big Al's Computer!".
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ThreeDee
Paragon

So you flashed to latest BIOS for your motherboard I'm assuming?

Make sure you have the latest AM5 chipset drivers installed from AMD.com

Good practice to run separate power lines from your PSU to each power input on your GPU

How are your GPU temps?

What kind of memory chips are on your RAM kit? (you can check with CPU-Z>SPD tab)

Checking logged errors in your systems Event Viewer might shed some light on your crash .. maybe

What are you using to cool your 7600x? Have you tried ECO (65wtt) mode for testing purposes?

Have you tried undervolting your GPU for testing purposes?


ThreeDee PC specs
reighly
Journeyman III

Thank you for your replies!

I have changed the mainboard to a Rog Strix B650E-E but doesn't solve the issue. I've changed thermal paste twice and now im using carbonate heatpad from thermal grizzly. My GPU is stable at 82 degrees when i do stresstest. My case is a 802 Silent Base with two front inlet fans and one in the back. My CPU cooling system is a Dark Rock 4 Pro from be quiet as well. It has 2 additional fences. I installed windows and the drivers 3 times and im sure i have the current versions of bios and drivers. I dont know if heat is the issue because i select 75 degrees as throttle temperature and it crashed as well. Could it be a broken CPU which causes this kind of issues?

My Ram Sticks are 

G.Skill DDR5-6000 (3000Mhz)

Manuf.: SKHynix

Part number: F5-6000J3038F16G

I've tried ECO mode shortly but it doesnt help. And i didn't tried further because I don't accept that it just doesent crash if i put it in ECO mode. Same with undervolting GPU. I've tried it shortly but doesn't solve the problem.

I'm not far away of purchasing a new CPU and look if that solve the issue but it's kinda expensive 

Thank you for your advices!

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