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dusandernek
Journeyman III

ASUS TUF Gaming A17 Ryzen 7 4800H crashes and BSOD with no clear reason

It frozen or BSOD restarting, the laptop were checked on components issues with service tools (Burning Test, PASS-MARK TEST, CrystalDiskInfo etc) no errors. So, no hardware issues, so I presume its software problem. I just can get the solution. Windows10 multiple reinstall also. Please help.
This is configuration:

System Manufacturer ASUSTeK COMPUTER INC.
System Model ASUS TUF Gaming A17 FA706IU_FA706IU
System Type x64-based PC
System SKU
Processor AMD Ryzen 7 4800H with Radeon Graphics, 2900 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. FA706IU.316, 3/12/2021
SMBIOS Version 3.2
Embedded Controller Version 3.12
Installed RAM - 16.0 GB (15.4 GB usable)
Graphics - NVIDIA GeForce GTX 1660 Ti
AMD SMBus:
Driver Name: oem4.inf
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Driver Date: 06/03/2022
Driver Version: 5.12.0.38
Driver Provider: Advanced Micro Devices, Inc
Driver Section: AMDSMBus64
Driver Rank: 0xFF2001
Matching Device Id: PCI\VEN_1022&DEV_790B
Outranked Drivers:
Device Updated: false
Parent Device: ACPI\PNP0A08\0
and
OS Name Microsoft Windows 10 Pro
Version 10.0.19045 Build 19045

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1 Solution

Install the last/current driver packages from the laptop maker, if you still have issues with those then contact their support for help.

 

My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.

View solution in original post

3 Replies

Install the last/current driver packages from the laptop maker, if you still have issues with those then contact their support for help.

 

My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.

Thanks for quick replay.  
Did all that.
Now I am testing new driver for NVIDIA GeForce 1660 Ti  card , maybe that will solve the problem

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To explain why this is solution let me say, the laptop maker on his site put the driver for NVIDIA GeForce graphic card that is way too old. goodplay  just remind me to check the latest driver for NVIDIA Geforce, so I get the latest one from their official site and there I am, no restarting so far.

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