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gnaguiar
Journeyman III

Your Rendering Device was lost

[edited] (i have no experience in internet forums)

What happens is, since new AMD update i cannot to play anything, i play for some time but minutes later my pc gets a black screen and backs with the error "Your rendering device was Lost", it happens most of time in Overwatch, i play in 1280x720 on low, down below is mine AMD Report and my pc specs

CPU: AMD Ryzen 5 2600
GPU: AMD RX 580
SSD: Adata SU650 120GB
HDD: Seagate Barracuda 1TB (2016)
RAM: Corsair Vengeance LPX DDR4 2400 C16 1x8GB
MBD: Gigabyte GA-A320M-S2H-CF

Well, i reinstaled AMD software and lowered everything even more and now it can run, but, i wanted to understand what happened.

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4 Replies
benman2785
Big Boss

english please - not everybody speaks portuguese 

mh, clean driver with DDU in safe-mode
reboot
install latest driver
test again

btw - we need to know what GPU you are using

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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Oh well i'm sorry, i thought there was versions for every country in this forum, well about my GPU, i'm not a PC expert, nor an English expert, but, that's what i know

CPU: AMD Ryzen 5 2600
GPU: AMD RX 580
SSD: Adata SU650 120GB
HDD: Seagate Barracuda 1TB (2016)
RAM: Corsair Vengeance LPX DDR4 2400 C16 1x8GB
MBD: Gigabyte GA-A320M-S2H-CF

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Thank you for the hints

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benman2785
Big Boss

did cleaning with DDU and reinstalling fix your error?

if not - do you have more info about when it happens and maybe some error-codes?

if not - please report to amd.com/report

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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