Gaming Discussions

[fabizzlewizzle]

Computer Type: Desktop custom build

GPU: 5700XT XFX THICC II

CPU: R7 2700

Motherboard: ASUS PRIME B450-PLUS

RAM: G.Skill 3200MHz 16GB Kit

PSU: 600W BeQuiet

Operating System & Version: Win 10 1909

GPU Drivers: Radeon Software 20.4.1

Chipset Drivers: Latest.

Background Applications: Tried with and without.

I have a 5700XT since last Tuesday and it has some weird Standby-Issue.When the standard windows monitor-standby sets in, the GFX-Card won't "wake up" or send signal at HDMI after waking up again.

The PC does NOT freeze, i can connect via RDP for example and reboot it - but i cannot get the monitor to get a signal again, until i reboot.

I reinstalled Windows, had a Nvidia Card before, but still the same issue - even with the new Driver from 2nd of April.

Any ideas what todo?

Temporarly i could deactivate the monitor standby and use a screensaver, but that is NOT what i want to get used to 😞

I do not have a DP-Cable in reach right now, i will get one today and test if its because of HDMI.

Did not have these issues with my old nvidia card.

[benman2785]

try to disable ULPS
if not working revert to driver 19.12.1 and check again
also try displayport-cable

[bazy3698745]

Hi guys,

Same for me on a GIGABYTE Radeon RX 5700 XT GAMING OC. Let me know if ULPS fixed it for you.

GPU - AMD Radeon RX 5700 XT - Primary/Discrete
VRAM - 8176 MB - GDDR6 1750 MHz
Graphics Card Manufacturer - Powered by AMD
Graphics Chipset - AMD Radeon RX 5700 XT
Device ID - 731F
Vendor ID - 1002
SubSystem ID - 2313
SubSystem Vendor ID - 1458
Revision ID - C1
Bus Type - PCI Express 4.0
Current Bus Settings - PCI Express 3.0 x16
BIOS Version - 017.001.000.049
BIOS Part Number - xxx-xxx-xxx
BIOS Date - 2019/08/28 21:51
Usable Memory Size - 8176 MB
Memory Type - GDDR6
Memory Clock - 1750 MHz
Core Clock - 1795 MHz
Total Memory Bandwidth - 448 GByte/s
Memory Bit Rate - 14.00 Gbps
2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/CurrentControlSet/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001
OpenGL® API Version - 4.6
OpenCL™ API Version - 2.0

Software Version - 2020.0401.1512.27368
Driver Version - 19.50.29.20-200401a-353575E-RadeonSoftwareAdrenalin2020
Provider - Advanced Micro Devices, Inc.
2D Driver Version - 8.1.1.1634
Direct3D® Version - 9.14.10.01432
OpenGL® Version - 26.20.11000.13587
AMD Audio Driver Version - 10.0.1.12
Vulkan™ Driver Version - 2.0.137
Vulkan™ API Version - 1.2.133
Windows Version - Windows 10 (64 bit)

[mgunfunk]

Same thing as you guys, I installed Gigabyte 5600XT two days ago and since I have no signal when I try to resume the computer. Computer is not in sleep mode.

[bazy3698745]

Well, I got a DisplayPort to HDMI adapter and now the monitor resumes video without any problem. The problem only arises on HDMI.

[guest2424]

Same problem like you on 20.4.2.

I have 5700 Sapphire Pulse. Sometimes it works and sometimes not. I'm sure it has something to do with the GPU. After I reset the PC the AMD settings was resetted. Before I use 3 years a GTX 1060 without any such problems. Reinstall Win 10 don't fix it.

[schmak01]

I am having the same issue with a gigabyte 5600 XT.  I have run DDU, then reinstalled the latest drivers.  No OC, just freesync turned on.  When its only been asleep for a bit, it's no big deal. Comes right up.  If it's been asleep for 30+ minutes,  it never turns on.  Disk is going like crazy.  I can RDP into it just fine, and the graphics card is gone from the device manager.  A hard reboot by turning off the power supply is required.  I am already using DisplayPort.  I am attempting to disable ULPS to see if that will fix it. 

[schmak01]

This appears to have worked for now, disabling ULPS via the registry. 

[mgunfunk]

Hi, I am interested to know more about your setup. Do you have AMD Adrenaline software installed or only the drivers?
Which driver version is installed 20.2.2 or 20.4.2 ?

Any other configuration: Hibernate? Fastboot?

Many thanks !

[schmak01]

I have the Adrenaline software installed 20.4.2

Only sleep, no hibernate, fast startup is enabled in Windows, W10 pro 1909

[mgunfunk]

Thank you for the reply much appreciated!
Will try disabling ULPS

[schmak01]

I just had the issue again, 3 days of waking just fine then today same issue. 

[chalitopower]

I think I have the same failure (Gigabyte 5600 XT), when turning on the system or waking it up after being in stand by for a long time, no video (or starts until logon just for a sec and reboots). If the sleep mode was short it generally starts, But if I leave it for a long time it doesnt. The mother has the latest bios, on the video card ive tried with the F2, FA0 and F60 all the same. I frankly don't think it's a configuration issue at all .. honestly I think it's a hardware issue, Gigabyte told me to send the board in for RMA .. First and last time with Gigabyte, they don't just make a REV.2 of this model to support 14Gbps but also .. i have problems with this first version of it.. (xcuse my english) Cheers!

[fcaussa]

I have an ASUS ROG STRIX RX 5700XT with the latest drivers connected through displayport to a 27'' 144hz monitor. Been having that mentioned issue; I just disabled the sleep/hibernate mode. Still happened every once in a while, if monitor went standby for certain amount of time, would not come back on unless I reboot the PC. Decided to set a minimal screensaver and havent had that issue anymore. BUT! After i turn off my PC, 4 out 5 times, my monitor displays  a "White nose image" for a split of a second, and then a "No Signal" / "No optimal resolution" message floating around. Anyone? ideas?

[mgunfunk]

Yup, I refunded the card. Never been able to fix the problem. Two weeks of headaches

[schmak01]

I was able to fix mine with the June bios update on Gigabytes site. 

[benman2785]

does that happen with 2 screens or with only 1 screen?