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fabizzlewizzle
Journeyman III

No Signal after Monitor-Standby | RX5700XT (XFX THICC II)

Computer Type: Desktop custom build

GPU: 5700XT XFX THICC II

CPU: R7 2700

Motherboard: ASUS PRIME B450-PLUS

RAM: G.Skill 3200MHz 16GB Kit

PSU: 600W BeQuiet

Operating System & Version: Win 10 1909

GPU Drivers: Radeon Software 20.4.1

Chipset Drivers: Latest.

Background Applications: Tried with and without.

I have a 5700XT since last Tuesday and it has some weird Standby-Issue.When the standard windows monitor-standby sets in, the GFX-Card won't "wake up" or send signal at HDMI after waking up again.

The PC does NOT freeze, i can connect via RDP for example and reboot it - but i cannot get the monitor to get a signal again, until i reboot.

I reinstalled Windows, had a Nvidia Card before, but still the same issue - even with the new Driver from 2nd of April.

Any ideas what todo?

Temporarly i could deactivate the monitor standby and use a screensaver, but that is NOT what i want to get used to 😞

I do not have a DP-Cable in reach right now, i will get one today and test if its because of HDMI.

Did not have these issues with my old nvidia card.

16 Replies
benman2785
Big Boss

try to disable ULPS
if not working revert to driver 19.12.1 and check again
also try displayport-cable

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
bazy3698745
Journeyman III

Hi guys,

Same for me on a GIGABYTE Radeon RX 5700 XT GAMING OC. Let me know if ULPS fixed it for you.

GPU - AMD Radeon RX 5700 XT - Primary/Discrete
VRAM - 8176 MB - GDDR6 1750 MHz
Graphics Card Manufacturer - Powered by AMD
Graphics Chipset - AMD Radeon RX 5700 XT
Device ID - 731F
Vendor ID - 1002
SubSystem ID - 2313
SubSystem Vendor ID - 1458
Revision ID - C1
Bus Type - PCI Express 4.0
Current Bus Settings - PCI Express 3.0 x16
BIOS Version - 017.001.000.049
BIOS Part Number - xxx-xxx-xxx
BIOS Date - 2019/08/28 21:51
Usable Memory Size - 8176 MB
Memory Type - GDDR6
Memory Clock - 1750 MHz
Core Clock - 1795 MHz
Total Memory Bandwidth - 448 GByte/s
Memory Bit Rate - 14.00 Gbps
2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/CurrentControlSet/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001
OpenGL® API Version - 4.6
OpenCL™ API Version - 2.0

Software Version - 2020.0401.1512.27368
Driver Version - 19.50.29.20-200401a-353575E-RadeonSoftwareAdrenalin2020
Provider - Advanced Micro Devices, Inc.
2D Driver Version - 8.1.1.1634
Direct3D® Version - 9.14.10.01432
OpenGL® Version - 26.20.11000.13587
AMD Audio Driver Version - 10.0.1.12
Vulkan™ Driver Version - 2.0.137
Vulkan™ API Version - 1.2.133
Windows Version - Windows 10 (64 bit)

0 Likes
mgunfunk
Journeyman III

Same thing as you guys, I installed Gigabyte 5600XT two days ago and since I have no signal when I try to resume the computer. Computer is not in sleep mode.

0 Likes
bazy3698745
Journeyman III

Well, I got a DisplayPort to HDMI adapter and now the monitor resumes video without any problem. The problem only arises on HDMI.

guest2424
Adept I

Same problem like you on 20.4.2.

I have 5700 Sapphire Pulse. Sometimes it works and sometimes not. I'm sure it has something to do with the GPU. After I reset the PC the AMD settings was resetted. Before I use 3 years a GTX 1060 without any such problems. Reinstall Win 10 don't fix it.

0 Likes
schmak01
Adept I

I am having the same issue with a gigabyte 5600 XT.  I have run DDU, then reinstalled the latest drivers.  No OC, just freesync turned on.  When its only been asleep for a bit, it's no big deal. Comes right up.  If it's been asleep for 30+ minutes,  it never turns on.  Disk is going like crazy.  I can RDP into it just fine, and the graphics card is gone from the device manager.  A hard reboot by turning off the power supply is required.  I am already using DisplayPort.  I am attempting to disable ULPS to see if that will fix it. 

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This appears to have worked for now, disabling ULPS via the registry. 

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Hi, I am interested to know more about your setup. Do you have AMD Adrenaline software installed or only the drivers?
Which driver version is installed 20.2.2 or 20.4.2 ?

Any other configuration: Hibernate? Fastboot?

Many thanks !

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I have the Adrenaline software installed 20.4.2

Only sleep, no hibernate, fast startup is enabled in Windows, W10 pro 1909

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Thank you for the reply much appreciated!
Will try disabling ULPS

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I just had the issue again, 3 days of waking just fine then today same issue. 

0 Likes
chalitopower
Adept I

I think I have the same failure (Gigabyte 5600 XT), when turning on the system or waking it up after being in stand by for a long time, no video (or starts until logon just for a sec and reboots). If the sleep mode was short it generally starts, But if I leave it for a long time it doesnt. The mother has the latest bios, on the video card ive tried with the F2, FA0 and F60 all the same. I frankly don't think it's a configuration issue at all .. honestly I think it's a hardware issue, Gigabyte told me to send the board in for RMA .. First and last time with Gigabyte, they don't just make a REV.2 of this model to support 14Gbps but also .. i have problems with this first version of it.. (xcuse my english) Cheers!

0 Likes
fcaussa
Journeyman III

I have an ASUS ROG STRIX RX 5700XT with the latest drivers connected through displayport to a 27'' 144hz monitor. Been having that mentioned issue; I just disabled the sleep/hibernate mode. Still happened every once in a while, if monitor went standby for certain amount of time, would not come back on unless I reboot the PC. Decided to set a minimal screensaver and havent had that issue anymore. BUT! After i turn off my PC, 4 out 5 times, my monitor displays  a "White nose image" for a split of a second, and then a "No Signal" / "No optimal resolution" message floating around. Anyone? ideas?

0 Likes
mgunfunk
Journeyman III

Yup, I refunded the card. Never been able to fix the problem. Two weeks of headaches

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schmak01
Adept I

I was able to fix mine with the June bios update on Gigabytes site. 

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benman2785
Big Boss

does that happen with 2 screens or with only 1 screen?

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
0 Likes