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Drivers & Software

Journeyman III

Trying to update drivers, computer crashing

I recently purchased an R9 390x and have been told by the seller that they could not update the drivers for the card past 18.9.3. I'm trying everything because I just purchased the new Call of Duty and apparently it won't let you play it without the latest graphics drivers installed. I've tried booting the computer in safe mode but then I receive a hardware detection problem when updating the drivers. Is there any way I can fix this or did I screw myself over?

Thank you guys in advance for the help.

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1 Reply

Re: Trying to update drivers, computer crashing

That is very strange, and sounds like the card was modified in some way, likely for mining. I would suggest contacting the card's manufacturer and verifying the BIOS version with them, if it is a mismatch, return the card as being not as described.