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Drivers & Software

rjiuha
Journeyman III
‎07-03-2020 04:33 AM

sapphire amd radeon rx 5500 xt nitro+ video_tdr_failure atikmpag.sys after 2-10 minutes of video/gaming. Clean Windows 10 Home. How to fix

I already changed PSU cabel, PCI port, used recent versions of driver. How to fix my problem? Or mb I have to refund?

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2 Replies
david2303
Journeyman III
‎07-03-2020 10:20 AM

Hi, I also have the same problem but for me when I connect the GPU I cannot enter on Windows right away I get the BSOD VIDEO_TDR_FAILURE. I tried to unistall the drivers in safer mode with DDU and install again, but still same issue. Hopefully we will get a response with a fix for this, I have a Gigabyte RX 5500 XT OC 8GB

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hardcoregames_
In response to david2303
Big Boss
‎07-03-2020 11:19 AM

I have run across a lot of Gigabyte cards that so not seem to work properly. Inquire with them about an RMA.

AMD has not yet offered a stable driver for Windows 10 v 2004. I expect it will surface soon.