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PC Drivers & Software

compmaster
Adept I

Recurring problem RadeonSoftware.exe

When I open the app and click on the tabs, the app often crashes. I sent a bug report many times, for many years. This problem was on old drivers, with other video cards (RX560, RX570, RX5500xt).
Message from Windows Logs:
<<Faulting application name: Radeonsoftware.exe, version: 10.1.2.1963, time stamp: 0x64377473
Faulting module name: KERNELBASE.dll, version: 10.0.19041.2788, time stamp: 0x62e593d6
Exception code: 0xc0000602
Fault offset: 0x0000000000117cd2
Faulting process id: 0x1a90
Faulting application start time: 0x01d978bfa159354d
Faulting application path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 8466af61-0143-414b-9a24-7da9a89a5ad0
Faulting package full name:
Faulting package-relative application ID:  
>>
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Windows 10 Pro 22H2 ,  19045.2846 , Windows Feature Experience Pack 120.2212.4190.0
Ryzen 5 5600X , Gigabyte b550m ds3h (bios f17b) , Corsair LPX 2x16Gb 3600Mhz cl18 , SSD Crucial 500GB  CT500P2SSD (system disk) , SSD Adata 2Tb XPG Spectrix S40G , XFX RX 5500XT 8Gb , Thermaltake 450w PSU.

2 Replies
compmaster
Adept I

Problem solved: just uninstall it and don't install it (RadeonSoftware).
The problem with exiting power-saving mode (the monitor remained black) has also been resolved.
The problem of freezing after a long period of inactivity has also been resolved.
RadeonSoftware is buggy, unfinished software.
1. Uninstall the AMD video card driver using Display Driver Uninstaller (DDU).
2. When installing the actual driver, select the option - install only the display driver.
P.S>  I recently updated my video card to MSI Radeon RX 6600XT and had all of the above problems that have been around for many years. REMOVE RadeonSoftware ! ... and wait for messages from AMD about fixing this software.

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Was the problem solved after removing the radeon software?

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