Showing results for 
Search instead for 
Did you mean: 

Drivers & Software


Radeon Software Top Of Program Not Working

Describe your system:

  • AMD Graphics Card
    • AMD Radeon RX 5700 XT
  • Desktop or Laptop System
    • Desktop
      It is a pre-built. CyberpowerPC

      • Model Number: SLC7200BST
  • Operating System
    • Windows 10, 64 bit
  • Driver version installed
    • Radeon Software Version 20.9.1
  • Display Devices
    • LG Ultragear 27GL650F 1920x1080 @144Hz DisplayPort
    • HP W2082a 1600x900 @60Hz HDMI to VGA converter
  • Motherboard + Bios Revision
    • ASRock B550AM Gaming Motherboard
    • BIOS: American Megatrends Inc. P1.10, 8/21/2019
    • AMD Ryzen 7 3700X 8-Core Processor
  • Power Supply Unit  Make, Model & Wattage
    • Apevia ATX-PR800W Prestige 800W 80+ Gold (I think)
  • RAM
    • 16GB


Describe your issue:

  • Every single time I hit Alt + R to open the Radeon Software, the top of my screen goes clear and shows the desktop (the top part literally disappears and therefore I cannot click X to close it nor can I minimise it. It only gets temporarily fixed if I minimise it by other means, but the second I launch the program again it will happen again. FURTHERMORE, it also sometimes will make a black or white bar in place of where it goes clear on the top of my screen. This also SOMETIMES happens to other programs, but I have noticed in other programs it does only a white/black bar and is never clear.
  • I have noticed it most in Radeon Software but it also happens frequently on Opera GX Browser version 71
  • Not applicable but it ONLY happens on my main monitor (1920x1080p @144Hz)
  • Link to video I made about it: Radeon Bug - YouTube 
    I also included a screenshot of it.

EDIT: It happened to my browser 30 min later, I managed to get a screenshot.

0 Replies