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Drivers & Software

bennyblanco
Adept I

New Vega 56 problem driver issue

Hi, I have just purchased a new pulse vega 56 and after doing a clean uninstall of all existing drivers using DDU, i installed the latest driver from AMD. The install went well with no problems, but after loading to my desktop within seconds it BSOD. So after several restarts and booting into safe mode and uninstalling the driver using DDU, i tried installing the previous driver, but same thing. Even tried installing driver version 18.12, but still the same problem.

I have 2 o/s and the same thing happens on each of them. Install driver and when it boots into desktop it immediately bsod.

My specs are as follows

Ryzen 1700x

Gigabyte AX370-Gaming 5 (rev 1.0)

Corsair ddr4 3000 (16gb)

Windows 10 pro 64 bit build 1809 (os build 17763.437)

Soundblaster X-FI MB5

Evga G2 650W

Before i send it back i would like to see if they are any fixes I could try to resolve the issue

Thanks

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6 Replies
kingfish
MVP

Re: New Vega 56 problem driver issue

With 2 OS's you should try disabling fast start:

Please read > Windows 10 Fast Startup could be detrimental to your computer 

                       The Pros and Cons of Windows 10’s “Fast Startup” Mode 

How to Enable or Disable Fast Startup

Deciding whether to bother with Fast Startup actually takes longer than turning it on or off. First, open up your power options by hitting Windows+X or right-clicking your Start menu and selecting Power Options. In the Power Options window, click “Choose what the power buttons do.”

power options

If this is the first time you’ve messed with these settings, you’ll need click “Change settings that are currently unavailable” to make the Fast Startup option available for configuration.

available options

Scroll to the bottom of the window and you should see “Turn on fast startup (recommended),” along with other shutdown settings. Just use the check box to enable or disable Fast Startup. Save your changes and shut down your system to test it out.

fast startup

If you don’t see the option at all, it means hibernation is not enabled on your machine. In this case, the only shutdown options you’ll see are Sleep and Lock. The quickest way to enable hibernation is to close the power settings window and then hit Windows+X and open Command Prompt (Admin). At the Command Prompt, type the command:

powercfg /hibernate on

After turning hibernate on, run through the steps again and you should see both the Hibernate and Fast Startup options.

 

And that’s it. Don’t be afraid to turn Fast Startup on and experiment with it. Just keep the caveats we mentioned in mind and see whether it works for you. You can always put things back the way you had them.

And don't forget to restart your computer after applying these changes.

 

available options

 
bennyblanco
Adept I

Re: New Vega 56 problem driver issue

Thanks for the response (i think), but is this to help me with my driver issue or something generic that you send to new members?

Cheers

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kingfish
MVP

Re: New Vega 56 problem driver issue

Why would I send this to new members? Did you bother to read the articles?

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bennyblanco
Adept I

Re: New Vega 56 problem driver issue

Apologies, i'll give it a go

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bennyblanco
Adept I

Re: New Vega 56 problem driver issue

Hi, gave it a go, but still have the problem. Disconnected one ssd to have just the one os but still no joy.

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bennyblanco
Adept I

Re: New Vega 56 problem driver issue

Did a clean windows install and it is working so far.