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Drivers & Software

Journeyman III

Is there an actual WORKING version of the 2019 drivers ?

I'm currently running a RX580 8G with18.9.1 and have done a CLEAN install of ever version of 19.x.x and NONE of them work. The system will update and as soon as I launch a game, the system either hangs or hits a Black Screen and has to be restarted via reset switch.

3 Replies
Volunteer Moderator

Journeyman III

EXACT same issue.
Same card too (Radeon RX 580 Sapphire Nitro+ / 11265-21-20G model)

Tried DDU, formated two times and lots more troubleshooting... I have a long post on reddit but I dunno if I am allowed to link it.

I have Windows 10 Home Edition (x64)

My driver version: Radeon Software Adrenalin 2019 Edition 19.2.3 Driver Version  -  Which isn't really relevant, the issue is present in all versions. (Even 19.1.1, which was stable for months before I updated...)

Main screen is iiyama ProLite B2409HDS (1920x1080 - 60Hz) , second screen is a DELL E228WFP (1680 x 1050 - 60Hz)
Both connected via HDMI

Asus P8P67 LE Rev 3.0 (B3) / Bios version: 3801 (up-to-date)

CPU: Intel Core i5-2500K @ 3.30GHz

PSU: Seasonic M12II (520W) - 80PLUS Bronze Certified.

RAM: 24 GB total (DDR3)
Memory timing: 11.0 clocks-11 clocks-11 clocks-28 clocks-2 TT
In slot# order:
Kingston (8GB) 889 MHz PC3-14200
G.Skill (4GB) 800 MHz PC3-12800
Kingston(8GB) 889 MHz PC3-14200
G.Skill (4GB) 800 MHz PC3-12800

ISSUE: Same as OP.  It started to crash/bsod when I updated my drivers from 19.1.1 to 19.2.2. I tried both DDU/amdcleanup and tried 19.1.1 and many other versions. Right now it's """kinda""" stable. It basicly worked for a week (playing DotA2) then seemed to crash again today (When I booted back from crash, it had done the last Windows update, coincidence?)

It crashes the most in-game. I tried to downclock and custom fan curves on Wattman, I tried not installing radeon at all (just the driver, without hdmi, wattman etc;) 

Here is one of my BSOD dumps: On Wed 06-03-19 05:03:44 your computer crashed or a problem was reported crash dump file: C:\WINDOWS\MEMORY.DMP This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x210B81) Bugcheck code: 0x116 (0xFFFFA78EF2875470, 0xFFFFF80070A10474, 0xFFFFFFFFC0000001, 0x3) Error: VIDEO_TDR_ERROR file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys product: Microsoft® Windows® Operating System company: Microsoft Corporation description: DirectX Graphics Kernel Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed. The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

Also attached DxDiag.

Do you find any correlation with you situation?

Please someone help... Its been weeks and I already formated, lost all my data, tried every troubleshoot possible, regedit, wattman, tried GPU in another setup and it works etc. etc.

The last thing I did which seemed to KINDA help (but it might be a coincidence): I added Tdrlevel 0 in my Windows Registry, something I found, I think, on this forum by googling...

I still can't play more intensive games tho... If I launch Apex Legends for example: instant crash. (No display -> Have to reboot)  Dota2 has been fine for a week now (until tonight...) before that, I even crashed outside of game...

Adept I

I'd like to know aswell (working with a RX480), none of the drivers seem to doing anything for me, but causing my pc to crash on specific games notably Northgard which I can reliably get to crash my pc under 5-20mins of gameplay. All of my recent BSOD are literally driver related, the typical things I've heard before I noticed the message saying radeon wattman settings have defaulted,whocrashed says time and time again error 141 video engine timeout.