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Drivers & Software

unforgettable
Journeyman III
Journeyman III
‎05-24-2020 05:09 AM

Re: Faulting application name: Radeonsoftware.exe, version: 10.1.2.1788, time stamp: 0x5e330423 Faulting module name: Radeonsoftware.exe, version: 10.1.2.1788, time stamp: 0x5e330423 Exception code: 0xc0000005 Fault offset: 0x0000000000405a07 Faulting pro

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Thanks for your answer.

I have tried using DDU utility in safe mode... even reinstalling the windows and using a clean install of the AMD drivers...

I still get the blackscreen sometimes... usually after playing any game... without overheating (GPU is under 60 degrees most of times).. 

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amdmatt
Community Manager
Community Manager
‎05-27-2020 05:18 AM

Re: Faulting application name: Radeonsoftware.exe, version: 10.1.2.1788, time stamp: 0x5e330423 Faulting module name: Radeonsoftware.exe, version: 10.1.2.1788, time stamp: 0x5e330423 Exception code: 0xc0000005 Fault offset: 0x0000000000405a07 Faulting pro

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As the opening poster has confirmed that his issue has been resolved, this discussion will now be locked. 

If you continue to experience an issue, please start a new discussion and provide all of the information requested in this link > https://community.amd.com/thread/196209 

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